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Coughlin Automotive Group - Chevrolet Buick GMC

255 LafayetteStreet
London, OH 43140

Tel: (740) 850-1122
Hours: M-F: 07:30 AM - 05:00 PM
Sat: 08:00 AM - 01:00 PM Sun: Closed


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1 Reviews

London, OH

Comment : Buyer beware: I am a 69 year old Man that is a retired Fireman, Safety has always played a big part of my life. On Sat. 3-22-25 I just bought a new 2024 Silverado. It is a great truck lots of bells and whistles except the salesman sold it to me with without having correct information or knowledge, he first met me in the lot and told me how great the truck was with all these great safety options and packages, he said he would show me and explain everything to me in witch he did, after I purchase the truck and was talking to the finance person, the salesman filled the truck with fuel and took it off demo mode in witch I did not know it had. On my way home I could not get the options of Adaptive cruse control, The crash avoidance, Nor the seat vibration alert, all safety items and a few others I needed help with. I felt something probably happen when he took it off demo mode. I called 1st thing Monday and I was told it may be a operator error but the Items are on the truck and he would help me get it on track. It took until Wednesday for the salesman to tell me the adaptive cruse and the crash avoidance are not on my truck. and until Friday 3-28-25 for them to tell me the seat alert was not on my truck. They also said they could NOT put these safety items on my truck. these are probably GMs top 3 safety feature, Without theses options this truck would not be setting in my driveway. The only thing the sales manager could do is offer me a 15% off of an after market accessory. To me that was an absolute insult that I am to give up safety for 15% off accessory. this is the safety of my family I am talking about.Buyer beware: I am a 69 year old Man that is a retired Fireman, Safety has always played a big part of my life. On Sat. 3-22-25 I just bought a new 2024 Silverado. It is a great truck lots of bells and whistles except the salesman sold it More

1 Reviews

London, OH

Comment : Took my Chevy Colorado in for tire rotation oil change and new wipers. Never had been there before and I Received excellent service customer service was amazing. Thank you Chris Alexander for your help

1 Reviews

London, OH

Comment : My Salesman Mike Keener was outstanding. Went above and beyond to make sure I picked the right vehicle.

1 Reviews

London, OH

Comment : Chevrolet vehicles are overpriced junk. Transmission problems, electrical failures, and a complete lack of reliability. The worst part? Their service department treats you like an inconvenience rather than a customer. Stay away!

1 Reviews

London, OH

Comment : I do not recommend

1 Reviews

London, OH

Comment : No recommendations!!! Very bad service

1 Reviews

London, OH

Comment : bsolutely disappointed with Chevrolet. The build quality is terrible, constant issues with the engine and electronics, and their customer service is a joke. Spent more time at the dealership than on the road. Never buying a Chevy again!

1 Reviews

London, OH

Comment :

1 Reviews

London, OH

Comment : We were very impressed with Austin at Coughlin of Dublin. We have not had customer service that good in a long time! Cannot recommend him enough! If you are looking for a new or used car request Austin!

1 Reviews

London, OH

Comment : Great Job!

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