Reviewed : 05/11/2025

Comment : My main man Charlie comes through for a third time got to love him

Reviewed : 05/11/2025

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Reviewed : 05/10/2025

Comment : Had an ad for a 2016 Toyota Corrola they said had 2 minor accidents. I took it for a quick test drive and got it inspected- turns out the car had been underwater. Engine was rusted under the cover they put on it and there was literally a hole in the bottom of the car they hid with a floor mat. Can't believe they tried to sell this and without an inspection someone might buy this piece of garbage. Buyers beware at this place.

Reviewed : 05/07/2025

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Reviewed : 05/01/2025

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Reviewed : 04/16/2025

Comment : Saleman Jerry Mahan made the sale easy, he was very friendly and caring. He helped me find a good deal for my mom.

Reviewed : 04/10/2025

Comment : We had a fantastic experience at CoughlinAuto thanks to Dan "The Man"!

From start to finish, Dan made the car-buying process smooth and stress-free. He listened carefully to exactly what we were looking for and went above and beyond to help us find the perfect used car at a fair price. Unlike some other dealerships, where the process felt rushed or impersonal, Dan took the time to ensure we had all the information we needed. He even sent a video and additional photos, giving us full confidence before making the trip to London, Ohio.

I had called many dealers in the East North Central states before reaching out to Coughlin, but from my very first interaction, I could tell they were different. Beyond just selling a car, Dan genuinely cared about our satisfaction. His dedication to providing top-notch service was evident in every step of the process. He demonstrated true professionalism, knowledge, and a friendly attitude that made all the difference. We truly appreciate his honesty, integrity, and commitment to ensuring we were completely happy with our purchase.

It was definitely worth the drive! If you're looking for a dealership that values its customers and a salesperson who genuinely has your best interests at heart, we highly recommend "Dan The Man" and the team at Coughlin Automotive!

Reviewed : 04/03/2025

Comment : Coughlin Auto in London OH has been exceptional in communication, timeliness, and customer service. Each time I come for service, the Service Advisors have been excellent. I really appreciate the communication and accommodations they offer each time. Thank you all!

Reviewed : 03/29/2025

Comment : Buyer beware: I am a 69 year old Man that is a retired Fireman, Safety has always played a big part of my life. On Sat. 3-22-25 I just bought a new 2024 Silverado. It is a great truck lots of bells and whistles except the salesman sold it to me with without having correct information or knowledge, he first met me in the lot and told me how great the truck was with all these great safety options and packages, he said he would show me and explain everything to me in witch he did, after I purchase the truck and was talking to the finance person, the salesman filled the truck with fuel and took it off demo mode in witch I did not know it had. On my way home I could not get the options of Adaptive cruse control, The crash avoidance, Nor the seat vibration alert, all safety items and a few others I needed help with. I felt something probably happen when he took it off demo mode. I called 1st thing Monday and I was told it may be a operator error but the Items are on the truck and he would help me get it on track. It took until Wednesday for the salesman to tell me the adaptive cruse and the crash avoidance are not on my truck. and until Friday 3-28-25 for them to tell me the seat alert was not on my truck. They also said they could NOT put these safety items on my truck. these are probably GMs top 3 safety feature, Without theses options this truck would not be setting in my driveway. The only thing the sales manager could do is offer me a 15% off of an after market accessory. To me that was an absolute insult that I am to give up safety for 15% off accessory. this is the safety of my family I am talking about.Buyer beware: I am a 69 year old Man that is a retired Fireman, Safety has always played a big part of my life. On Sat. 3-22-25 I just bought a new 2024 Silverado. It is a great truck lots of bells and whistles except the salesman sold it More

Reviewed : 03/25/2025

Comment : Took my Chevy Colorado in for tire rotation oil change and new wipers. Never had been there before and I Received excellent service customer service was amazing. Thank you Chris Alexander for your help