Reviewed : 10/12/2025

Comment :

Reviewed : 09/22/2025

Comment : Dropped the vehicle off when they opened. It took multiple phone calls and almost an hour of time to get ahold of the store to authorize the work to be done. Called a little after 3pm to check on the status and they told me it would be done in another 30 minutes or so. I had to wait until 30 minutes after they were closed before I was able to get my vehicle back. The pricing was wrong and a coupon was not applied as well.

Reviewed : 09/02/2025

Comment : If you’re looking for a shop with top level customer service and your vehicle fixed in a timely manner I highly suggest you AVOID this location like the plague. Took truck in for a new tire. They didn’t have the tire in stock and said it would be finished by the next afternoon. Received a call the next day stating that the tire hadn’t come in like it should have been. Voicemail was left from a manager. Next day is Sunday and they’re closed. Monday they’re closed because of a holiday. Drive to my vehicle to retrieve work items as I had to find a ride for the next day because my vehicle wasn’t done. Just to find that my truck had been sitting at the shop with the new tire on it for who knows how long. So it’s been 4 days and no one called me. When I called first thing Tuesday morning they said the notes said they tried to call but my voicemail wasn’t set up. Which I find is weird because the manager called and left a voicemail just fine. Make that make sense. Sounds like this location has terrible communication between employees and customers and that they’re just too lazy to do their actual job. The “we’re sorry for the inconvenience” doesn’t take away the inconvenience of not having a vehicle for a 4 day weekend. Save yourself the trouble and find a new auto shop that puts customers first.

Reviewed : 08/28/2025

Comment : I came in to run diagnostic test on my transmission to see why I was getting a shudder at around 35-40 MPH. I had suspicions that it was the torque converter or maybe I was low on Transmission fluid. They called to let me know that it was the torque converter that was failing and I was a quart and a half low on Transmission fluid. While putting the drain plug back in after filling up the transmission they snapped off the dipstick bolt for the transmission leaving the threads stuck and an opening where the fluid is checked and added. I asked them how they were going to fix it and I was told it would cost over 800 dollars to repair because they would have to drop the tranny which was untrue. They did tell me they wouldn’t charge me for the 150.00 diagnostics service they preformed but now my transmission was leaking because of the dipstick bolt being snapped off. I asked them how that was my fault, If the bolt would have broke while trying to remove it I would have understood but to do it when reinstalling the bolt and claim that it’s my fault is wrong. Now I have to take my truck elsewhere because they wanted me to disappear and not take care of the problem they created. My truck has left their shop in worse shape than when I brought it there and is underivable and leaking transmission fluid. Unbelievable honestly.

Reviewed : 06/19/2025

Comment : Quick service, professional, reasonable price. I will return.

Reviewed : 06/03/2025

Comment :

Reviewed : 06/03/2025

Comment :

Reviewed : 05/22/2025

Comment : All the associates at this location are kind, helpful, and knowledgeable. Especially Marc, he was so wonderful and went the extra mile to explain what was going on so I could clearly understand. I am thankful for this experience because it’s hard finding people that can actually relate and truly want to help. I drove past a Conrad’s to get to this specific location! Thank you guys!

Reviewed : 04/12/2025

Comment : Not very pleased with my experience. I scheduled an appointment days in advance and provided the exact model of tire I needed. I was told that the tires were in stock and arranged for plans to get a ride so as not to spend hours waiting.

Upon arrival with my other party, we were told the wheels were not in stock after all. No big deal, I was told I could bring my vehicle the following day and that I would have priority service(was told it would take 30 minutes), since I would not be able to arrange another ride.

I brought my car in the following day, and I was not given priority service. I spent about an hour and a half waiting before a technician came out to ask me which tires needed to be replaced, 10 minutes before closing. The facility manager noticed my displeasure and offered 50 dollars off an alignment, however I wouldn't have had any problem if this facility had simply followed through on their promise to me, or if they had gotten it right the first time. Altogether, it took well over 2 hours for my car to be serviced, and even more wasted time the day prior. Very frustrating experience. My family and I will not be doing business here again! Don't make promises to the customer if you can't keep them!

Reviewed : 03/21/2025

Comment : I was very pleased with David, he really helped me out.