Reviewed : 08/20/2025

Comment : “fixed” my cars shocks using a part that was obviously compromised, offered no help to me and wanted to charge me more money to have them fix it with a part that wasn’t broken …. Also they changed my oil and forgot to give me a windshield sticker…. You get what you pay for which is crappy low quality parts and poor service

Reviewed : 07/29/2025

Comment : I needed service after 106 000 on my Honda Accord and I had be done by them.
They did great job and service on my car.
Fix the tire problem too, and my car runs like new!
I m really impressed with how they did everything, and on time!
Well done, thank you guys!

Reviewed : 06/14/2025

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Reviewed : 05/10/2025

Comment : Took my 07 Lexus RX 350 in for a complete brake job. Yes, I had sticker shock at the cost, but they did a fine job on all four corners. They also found one wheel out of alignment and repaired one of my tires free of charge. Expensive, but what isn’t these days and the quality of the repairs were very good.

Reviewed : 05/09/2025

Comment : A few months ago I had some issues with my 2017 Malibu to where the trunk couldn't be accessed and it had to be. They charged me for an hour and half of labor and couldn't figure it out. I got it towed back home and I looked up on YouTube on how to do it in 15 minutes, so I called them and sorta felt gipped. I know for a fact they weren't intentionally doing that. I feel like this is a genuine knowledgeable crew. But at this point I wasn't keeping the car anyway because the projected repairs weren't worth it with how many miles were on the car. I won't explain the details, but Mike (the manager) made it right on the next service, which was just today. The fact he remembered me and honored with good ol fashioned customer service is top notch. And this isn't the first time he did something like that for me. A few years ago they did an oil change on a previous car there was this rattling sound after. Not like metal, it was quiet. But that same day Mike made the effort to make time available to take a quick look and found out that one the plastic covers popped out of place during the oil change. He quickly got it right out in the parking lot, no extra charge, and we didn't hear the sound again. Mike is a great customer service guy, he handles things how they should be, and I am happy to continue taking my cars there.

Reviewed : 04/30/2025

Comment : My girlfriend went it to get her oil gasket replaced, they then charged us a $70 diagnostic fee to check the gasket before replacing it and charging another $115. It was already diagnosed. They then told her she needed an alignment when she didn’t. The wheel sat straight and the tires have even wear (upsold cuz she’s a woman). They then repalced the valve cover gasket which is not where the car was leaking oil and charged $750 in labor. They also charged $75 to degrease the car cuz it was leaking oil. I reached under the car and wiped and had a huge puddle of oil on my hand. They didn’t degrease it. They then asked me why I didn’t fix it when I asked why they screwed her on the labor, well I didn’t fix it because I should be able to trust that you guys can make an honest living without screwing people! Also my father owned Corcorans auto service in rocky river for years servicing plenty of people and made an honest living. This place is a joke of a mechanic shop, trying to screw you out of every penny and not even doing the services.

Reviewed : 04/11/2025

Comment : Helpful and accommodating. Had a nail in my tire and they were able to get me in right then and have it patched and back to me quickly. I work in the area and this saved me from having to get it towed home etc. Very helpful and nice staff, much appreciated!

Reviewed : 04/06/2025

Comment : Conrad's Tire Express is legendary in my book, they provide the absolute best customer service in the business, they also have quality tires at an affordable price, shop local and encourage others to do the same,you can't go wrong.I'm the hubber that brings the rubber.

Reviewed : 02/13/2025

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Reviewed : 02/07/2025

Comment : Tried to charge me over 1000 for spark plugs and an ignition coil. Took it somewhere else, done in 15 minutes and paid 400. Don t use them, use shops that care and don t try to rob you