AAA Approved Auto Repair Shop Reviews Conrads Tire Express and Total Car Care/Mentor 6099 HEISLEY RD MENTOR, OH 44060 Tel: (440) 354-5300 Hours: M-F: 07:30:00 AM - 06:00:00 PM Sat: 08:00:00 AM - 05:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 35 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Tammy Rubino MENTOR, OH Reviewed : 01/13/2025 Comment : The person running the front was very rude and made us feel like we were not good enough to have work done. As it was they refused to fix the repair we went in for . Won’t be back for anything there don’t need to be talked down to 1 Reviews Juan asenjo MENTOR, OH Reviewed : 09/20/2024 Comment : I selected a tire and made an appointment. I called the day before to confirm the tire will be available. When I show up they tell me the tire is not available and is not really a tire that fits my car (even though the website says the opposite) so I am forced to buy a different tire and behold they only have more expensive top of the line tires. They also said it would take 1-2 hours, it took like 4-5 hours.If you want to avoid frustration and pay more than you intent to avoid Conrad tires altogether. I learned that lesson the hard way.I selected a tire and made an appointment. I called the day before to confirm the tire will be available. When I show up they tell me the tire is not available and is not really a tire that fits my car (even though the website says the ???More 1 Reviews Sonia hernandez MENTOR, OH Reviewed : 09/02/2024 Comment : Excellent 1 Reviews Nick brown MENTOR, OH Reviewed : 09/02/2024 Comment : I went in for an oil change about 8 months ago. I had an appointment, but they were overbooked, and the service was going to take at least 4 hours to complete as a result. Fine. Left the car and picked it up when they were finally done shortly before closing. I decided to change the oil myself this time because I didn't want to pay for their labor or deal with the inconvenience. Crawled under the car and tried to remove the plug to find that the technician who worked on it had torqued it way too much. I now get to deal with their incompetence a second time. 1 Reviews John mcmeechan MENTOR, OH Reviewed : 08/11/2024 Comment : Couldn't be more over priced. 1 Reviews Mary blankenship MENTOR, OH Reviewed : 08/04/2024 Comment : 1 Reviews Phil avery MENTOR, OH Reviewed : 07/13/2024 Comment : Horrible customer service. Unbelievably bad. If anyone were to talk like that to a customer anywhere else they would be fired on the spot. 1 Reviews Bruce elfstrom MENTOR, OH Reviewed : 07/02/2024 Comment : 1 Reviews Jacob cooper MENTOR, OH Reviewed : 06/14/2024 Comment : Had them do 4 tires. Great customer service and tires are awesome. 1 Reviews Lisa lewis MENTOR, OH Reviewed : 06/10/2024 Comment : Really appreciate the customer service and care I received. If you need tires you can count on at an amazing price and want great service, I highly recommend Conrad's, I'll never go anywhere else! Thank you Conrad's Page 1 of 35 |<< 1 2 3 4 5 6 7 8 9 10 → >|