Reviewed : 08/11/2025

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Reviewed : 07/21/2025

Comment : 1 st I paid 200 for a belt wasn’t the issue
2nd ending up paying 900 in parts
And 200 and something in labor and the problem was still there so glad I sold my car and never taking my car back Here again and the main mechanic had no idea what he was doing I even showed a video of what the problem was terrible place

Reviewed : 07/17/2025

Comment : Went in because my engine was overheating and leaking coolant. Quoted me for a water outlet valve and had it replaced. Also, quoted me for a suspected oil leak and put in dye. Picked up the car and got home no problem. Waited about 5 minutes and checked the car to make sure all was good. Nope. Massive coolant leak from the water outlet value as they did not install it properly. Took it immediately back, luckily they fixed their mistake no charge (just a big waste of time). A week later the engine is still overheating and leaking coolant. Would not recommend other than a last minute oil change.

Reviewed : 07/02/2025

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Reviewed : 06/19/2025

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Reviewed : 06/09/2025

Comment : Always excellent customer service! I will always refer family and friends to this location.

Reviewed : 06/04/2025

Comment : Quick and friendly service!

Reviewed : 05/28/2025

Comment : Today I took my car for a tune-up to Conrad's in Mayfield Heights. Upon arrival this was refused, because according to a man behind the counter, tune-up means changing spark plugs only which I had done recently. How about checking all belts & hoses, filters, fluids, battery, exhaust, suspension, brakes, etc? It's like a physical for humans by comparison. Nope, by Conrad's definition, tune-up means spark plugs replacement only. Why don't they call it spark-plugs-up? I am very disappointed. Went home for now. Mobile mechanic is my next stop; this most likely will do better than Conrad's did. I will never visit Conrad's ever again, and don't recommend to anyone.

Reviewed : 05/23/2025

Comment : The guys behind the desk are fantastic, very knowledgeable, helpful, and honest. Staffed with mechanics who know what they are doing. They take a video to show you what's wrong with your car.

Reviewed : 05/22/2025

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