AAA Approved Auto Repair Shop Reviews Conrads Tire Express and Total Car Care/Lakewood 12629 Detroit Ave LAKEWOOD, OH 44107 Tel: (216) 228-6100 Hours: M-F: 07:30:00 AM - 06:00:00 PM Sat: 08:00:00 AM - 05:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 39 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Eddy slaps LAKEWOOD, OH Reviewed : 05/10/2025 Comment : 1 Reviews Shauna drake LAKEWOOD, OH Reviewed : 04/25/2025 Comment : What a rip off. My girlfriend took her car in and it magically wouldn't start. She was so confused. They proceeded to gaslight her so bad she had to call her father down. Told her she needed a new alternator, it would be $900 something. Went back today, and GREAT NEWS!!! It seems OIL somehow GOT ON your mass airflow sensor so we only had to replace that, it will be way less. YOU GOT OIL ON THE SENSOR. That should have never happened and should not have cost a dime. Never again will i ever go to a Conrads anywhere thanks to this guy. Bravo. ? 1 Reviews Joseph loftus LAKEWOOD, OH Reviewed : 04/23/2025 Comment : Friendly, knowledgeable service everytime! 1 Reviews Cullen dudas LAKEWOOD, OH Reviewed : 04/06/2025 Comment : **PLEASE, TRUST EVERY REVIEW THAT SAYS DO NOT BRING YOUR CAR HERE**I had left a previous 2 Star review that I removed, because the front desk manager was nice and apologetic and I wanted to give them the benefit of the doubt.Well, they apparently didn t fix the problem the *SECOND* time I brought the car in and will be bringing it in a *THIRD* timeI brought my car in for a set of new tires I paid over a thousand dollars for. Driving down the highway, my low tire pressure light came on.I pull over to find my front left tire at 20 PSI, the back tires at the proper 32 PSI, and the front right tire at *40 PSI* - which means either someone was incompetent enough to under inflate one tire and over inflate the other, or they were just bad at their job and improperly seated the front tire, and for fun overinflated one tire to 40 PSI.Poor workmanship, with a 20 PSI differential (with one tire deflating) going at highway speeds put my car (and everyone on the road around me) at risk of a blowout.Well I brought it back in the second time. The older guy at the front desk, like others will note, is very kind and apologetic. So I deleted my past review.As others will also note in their reviews, bringing it in a second time and getting the apology is no guarantee they actually fixed it.Driving down the highway, once again my low tire pressure light came on.If you care about the safety of your self, passengers, or just don t like the idea of your car malfunctioning at 70 MPH - AVOID THIS PLACE.Like other reviewers, I will also be filing a complaint with the Ohio board of automotive repair.**PLEASE, TRUST EVERY REVIEW THAT SAYS DO NOT BRING YOUR CAR HERE**I had left a previous 2 Star review that I removed, because the front desk More 1 Reviews Cullen dudas LAKEWOOD, OH Reviewed : 03/17/2025 Comment : Three weeks ago I got a new set of tires from Conrad s, spending over a thousand dollars.Today was the first time I took it on the highway. My low tire pressure light went on after about 5 miles.When I was able to stop to check the pressure, the front left tire was 20 PSI, the front right tire was at 40 PSI and the back tires were at 30 PSI.This extremely large pressure difference across all my tires particularly the 20 PSI difference on the front axel, put my car, my passengers, and self at severe risk of a blowout.There s no reason a professional should inflate a tire anywhere near 40 PSI. Nor why one should be at 20 PSI after 3 weeks.I ll be taking the car in to Conrad s to have them make it right, but frankly I m concerned as to if they re trustworthy given another customer review about having a blowout.Three weeks ago I got a new set of tires from Conrad s, spending over a thousand dollars. More 1 Reviews Kristina hart LAKEWOOD, OH Reviewed : 03/06/2025 Comment : Great service from James. 1 Reviews Collin mcnulty LAKEWOOD, OH Reviewed : 03/01/2025 Comment : They said they fixed some tire seals a month ago and it was not fixed. Then when I tried to get it looked at again they didn t call when they said they would, and were hostile when i called to check on timing several hours later. Just not worth the risk to go here after reading others reviews as well. How is it all 5s and 1 star reviews? Looks suspect.They said they fixed some tire seals a month ago and it was not fixed. Then when I tried to get it looked at again they didn t call when they said they would, and were hostile when i called to check on timing several hours later. Just not More 1 Reviews Ali sha LAKEWOOD, OH Reviewed : 02/12/2025 Comment : I m glad I took my car here instead of Firestone; I got a much better deal on parts and labor (hundreds less) and the service was friendlier. They didn t try to sell me anything I didn t specifically ask for which I appreciate. Will definitely be returning next time I need work done. 1 Reviews Nicolas abourjeili LAKEWOOD, OH Reviewed : 02/07/2025 Comment : 1 Reviews Brittney lytle LAKEWOOD, OH Reviewed : 02/01/2025 Comment : They are always honest and take great care of their customers. A couple times they saved me quite a bit of money knowing the ins of car dealerships. Page 1 of 39 |<< 1 2 3 4 5 6 7 8 9 10 → >|