Reviewed : 12/13/2025

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Reviewed : 12/12/2025

Comment : I want to do a shout-out for Bruce Epling, who was absolutely amazing in his knowledge of my problem with a complex dashboard light going on, and was so professional, thoughtful, fair, and the best manager and customer-situated supervisor that I have interacted with. I remain delighted and grateful for his help. He is an enormous asset to the company.

Reviewed : 12/02/2025

Comment : So… this is my first time coming to this place. First, the customer service is terrible, no greeting when you walk in. Both workers at the front desk seemed to be irritated.
Second, I made an appointment for 10am, it is currently 515pm and my car hasn’t been looked at. It’s in the same place I parked it this morning. What’s the point of an appointment… I came because it’s close to my job but I don’t see myself coming back again.

Reviewed : 11/14/2025

Comment : Omg NEVER go to them
I take my Mercedes for an oil change, the first time I drove after the oil change my engine EXPLODED driving in a highway !

Reviewed : 11/12/2025

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Reviewed : 11/07/2025

Comment : Had an issue created by another shop and these guys went above and beyond and didnt end up charging me saying “we didnt do much”. Well, I felt like they did a lot and felt compelled to tell the world you’ll get your money’s worth at this place. Highly recommend. Shout out to Ed, a true professional.

Reviewed : 10/31/2025

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Reviewed : 10/29/2025

Comment : Shop seemed to be busy but there isn't many places as fair as downtown Conrad's. Bruce the manager is a good guy. Helped me when I was in a time of need getting my vehicle repaired.

Reviewed : 10/06/2025

Comment : My daughter takes her car there. They have always given her the best care, never try to upsell her, and explain everything to her fully. And a special shout out to Bruce, thank you for looking out for my daughter and putting her mind at ease.

Reviewed : 08/29/2025

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