Reviewed : 02/01/2026

Comment : This place is ridiculous with the prices, they shouldn't be a business I've never heard of a place charging $600 for towing and a 6% fee to use your credit card I'm going to share this on social media be careful

Reviewed : 01/20/2026

Comment :

Reviewed : 01/12/2026

Comment : ⭐⭐⭐⭐⭐
I had an excellent experience with Charles from the towing company. From the moment he arrived, he was incredibly patient, kind, and reassuring. I originally thought my truck was having mechanical issues, but Charles took the time to assess the situation and calmly explained that it was simply because my truck was parked on a hill and the gas had shifted toward the front.

He went above and beyond by giving me a ride to the gas station and made sure my truck was running properly before leaving. His professionalism, knowledge, and genuine care turned a stressful situation into a positive experience. I’m extremely grateful for his help and would highly recommend him to anyone in need of roadside assistance.

Reviewed : 01/10/2026

Comment : Was broke down called insurance they sent Compass out driver got to me fast. Shawn was great friendly and took varr of my car

Reviewed : 01/08/2026

Comment :

Reviewed : 12/13/2025

Comment : Crazy seeing all these crazy reviews. My experience with the company was absolutely amazing. The driver waa on time, realized I was disabled and couldn't stand long and helped me in and out of his truck. We had great conversation and the 10 min ride had nothing but great vibes💯💪🏾🙏🏾

Reviewed : 10/24/2025

Comment : As like others here my insurance company set the tow and this people took on the job just to let me sit waiting for the tow for over 2 hours, insurance company followed up asking if the vehicle had been towed and it hadn't so they sent me a new Eta for 45 morr minutes. I called the provider and the lady answering the phon was not professional and stated that there had been a call from the police and that it takes priority over others which I understand so I waited some more to then get another revised Eta of over 85 more minutes so I called the towing company once again and the lady on the phone was rude once again... I am done, they make me wait for over 4 hours and are rude on customers to top it off... needles to say I contacted my insurance and canceled the tow explaining why.

Compass towing and recovery will not get my business ever.

Bad Business I would give 0 stars if I could.

Let's see the reply from the(owner) because I've read them on other reviews and the rudeness shows through here as well...

Reviewed : 09/20/2025

Comment : My truck was towed when I had a medical issue while driving on I-95. They charged $375 for a 6 mile tow just because the state police called for the tow. They also charged $75 for storage fee. If you pay with card, you also pay the credit card fee which is standard with most businesses. In total I had to pay $472.50 to get my truck.

They claim that they don't set the $375 fee if state police called, and that they don't want to charge that much. Take that as you will, but consider that the money goes to the tow company and not the police agency.

Reviewed : 09/20/2025

Comment : My truck was towed when I had a medical issue while driving on I-95. They charged $375 for a 6 mile tow just because the state police called for the tow. They also charged $75 for storage fee. If you pay with card, you also pay the credit card fee which is standard with most businesses. In total I had to pay $472.50 to get my truck. They claim that they don't set the $375 fee if state police called, and that they don't want to charge that much. Take that as you will, but consider that the money goes to the tow company and not the police agency.

Reviewed : 09/10/2025

Comment : Unable to delete review, but I am removing everything stated until i verify whether VSP sets the rate or not. Nothing online states that the company has to charge $375 if a trooper calls for the tow, but I am checking with VSP directly before I decide whether I should leave the review or not.