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Searched: Auto Repair - Coad Ford

AAA Approved Auto Repair Shop Reviews Approved

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Coad Ford

2523 E Vienna St
Anna, IL 629067276

Tel: (618) 833-2166
Hours: M-F: 07:30 AM - 05:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Anna, IL

Comment : Had car for a week, didn’t fix the problem they troubleshooted it to be. Price quoted seemed very high, but we were in need of repair so went forward with it. That’s on us… should have went with gut (and google shopping prices showing this was out of range)…

Anyway- No communication with us throughout week of inability to figure out what was wrong. Appointment was for Monday and they didn’t even look at it until some time Tuesday. Weird. In that week (M-F), didn’t even manage to do the oil change and tire alignment they were also hired to complete. $1100 paid (!!!) and car still doesn’t run. Oh, but we didn’t know any of this until we called and asked about our car… not a single call from them all week. Why they couldn’t complete all items we needed serviced is extremely confusing. Oil changes are a 30 minute task.

We were impressed with their fast, efficient car inspection service the first visit and decided to give them our business again, but have been left disappointed and frustrated. The key to customer service is good communication, and there is a major breakdown in that.

1 Reviews

Anna, IL

Comment :

1 Reviews

Anna, IL

Comment : Quick, efficient on my emissions rest

1 Reviews

Comment :

Comment : Awesome company! Very knowledgeable. Which is a must. Nice people.

Comment : Autotech always earns 5 stars. I won't take my vehicles anywhere else

Comment : Top notch experience as always. I cannot begin to explain how grateful I am to have an honest dependable car repair show who actually cares about their customers. As always... THANK YOU!

1 Reviews

Comment : Pleasant staff. Great work without trying to sell you unnecessary repairs. Wouldn't go anywhere else!

Comment : Great customer service and prompt appointment.

1 Reviews

Comment : Good experience. Will use them again

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