Reviewed : 04/01/2025

Comment : This was my first time going to CARS and it was smooth, the staff especially Erica, Gary and Paul all whom I spoke to at one point during the time I dropped off my car to picking it up. Paul really took the time to explain the condition my car was in and why the repairs were needed. I m not well versed in the nitty gritty of cars and as a woman I m hesitant to approach auto repair places, but my experience at Clintonville Auto Repair Service made me not feel anxious at all! I definitely will be coming back when my car needs another service :)!This was my first time going to CARS and it was smooth, the staff especially Erica, Gary and Paul all whom I spoke to at one point during the time I dropped off my car to picking it up. Paul really took the time to explain the condition More

Reviewed : 03/29/2025

Comment : They were very thorough.. and got it fixed

Reviewed : 03/26/2025

Comment : Extremely thorough on the diagnostic and gave great suggestions for next steps even though I didn t do repair. Thanks for the attention to detail.

Reviewed : 03/05/2025

Comment : Fast friendly and helpful.

Reviewed : 02/01/2025

Comment : Good experience

Reviewed : 01/31/2025

Comment : Was highly knowledgeable and ethical. I plan on using them again

Reviewed : 01/24/2025

Comment : I was impressed from the minute I made the appointment and along every step of the way. Everything was explained to me and they truly went above and beyond for me to make sure that I had a reliable car and peace of mind. They have made a loyal customer out of me!

Reviewed : 01/15/2025

Comment : I m a huge fan of Clintonville s diverse small businesses. It s what makes it such a wonderful place to live along with its schools, walkability, and friendly neighbors. I m not one to typically complain about services, but because this situation was so egregious, I just wanted to share my experience so no one else in our community is taken advantage of. I was having an issue with a radiator fan in my car that wouldn t turn off when the engine was shut off. I took the car Clintonville Auto Car Repair. They told me that it was a leaky head gasket and said repairs would be close to 6 thousand dollars. On top of 400 dollars I owed for the inspection.They wouldn t take my extended warranty( now I realize it was because insurance would have called foul ) so I took it to another shop. There after doing testing, it was clear that the head gasket passed all the tests and given that there were leaves all over the spark plugs Clintonville Auto Car Repair didn t even do a visual inspection. I m flagging this so no one else in the neighbor gets taken advantage of.I m a huge fan of Clintonville s diverse small businesses. It s what makes it such a wonderful place to live along with its schools, walkability, and friendly neighbors. I m not one to typically complain about services, but because this More

Reviewed : 01/11/2025

Comment : Called to get pricing on repairs and the guy was extremely rude. I will not take my car there. I called John's Auto and they were very nice and they fixed my car.

Reviewed : 01/02/2025

Comment : I'll try to keep my review brief. Back in June, my Hyundai Sonata was targeted and broken into for an attempted theft. They broke the glass and while they didn't steal the car, they completely messed up my steering panel. I tried calling a couple places that could fix this, C.A.R.S. told me they could, so I had my tow truck drop it off there.It took about a month to get my car back (that wasn't entirely their fault, my understanding is there was a cyber hack that delayed things. Still, it would have been nice for them to let me know that update versus me calling them asking what was going on).Not long after, my car was having trouble turning on. Tried jumper cables, that didn't work. So again, I had my car towed back to C.A.R.S. for further inspection. They replaced the starter.A month later, again, I was having troubles turning my car on and took it back for a third time to C.A.R.S. They told me basically nothing was wrong, my vehicle is in "theft mode" and if I just play around with the key fob, it should work. I found that odd because I never do anything different when I get in my car and turn it on, but ok.From there, sometimes it would turn on, sometimes it would not. I would have to basically hope and pray the "key fob" trick would work. After some more time, that no longer would work and I had to use jumper cables to get my car to turn on.I no longer could trust C.A.R.S. to fix this issue, as I kept racking up charges and my car was never reliable. So I took it to Luke's Auto instead. There, they found my module was completely disconnected. Since I had to jump my car so often, I now needed a new battery.I'm not a car guy, so getting into the specifics on the repairs is above my pay grade. But here's what I can confidently share:Driving (if I could drive at all) my car ever since I took it to C.A.R.S. made my life hell. Between my initial insurance claim and future visits, I spent thousands of dollars to not have a reliable vehicle.Ever since I took it to Luke's, it has been a pain-free experience and my vehicle has been perfectly normal. Had I simply taken my car there back in June, I would have saved so much money and had so much less stress. Not to mention, they came across significantly more communicative and customer-friendly, from their waiting room all the way to their follow-ups.I'll try to keep my review brief. Back in June, my Hyundai Sonata was targeted and broken into for an attempted theft. They broke the glass and while they didn't steal the car, they completely messed up my steering panel. I tried calling a More