Reviewed : 05/31/2025

Comment : Cline’s Auto Service & Towing has been by far the best shop I’ve ever come across. During my 2,600 mile trip to my new job location my engine fans let go on a Friday afternoon near their location. They picked me up in no time and towed me to their shop. They were able to order the part for the next day and the mechanic went above and beyond to come in on their day off to fix it so I could be to work by Monday. They even gave me a ride to a hotel near by and let me keep my truck at the garage. I come from a small town in Maine and it felt just like home. Best customer service you could ask for and so much more than you would get anywhere else. Very patriotic and I cannot thank them enough for what they did for me. Highly recommended

Reviewed : 04/22/2025

Comment : The owner came out and unlocked my car for me. He was friendly and professional. Highly recommended his services.

Reviewed : 04/01/2025

Comment : Mr. Billy Cline literally saved our lives. Us ladies, were left stranded on I80-S, mile marker 64.1, by State Trooper, with a flat tire, in a rental withouta spare. Thank God for him! When everyone else said they couldn't help, he came ready. As promised Mr. Cline, we will never forget your generosity and kind heart. If we could give you a million stars, we would. We would recommend his services over ANYONE else's in that area!Mr. Billy Cline literally saved our lives. Us ladies, were left stranded on I80-S, mile marker 64.1, by State Trooper, with a flat tire, in a rental withouta spare. Thank God for him! When everyone else said they couldn't help, he came More

Reviewed : 10/03/2024

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Reviewed : 09/19/2024

Comment : Helped us while we were stranded! Fixed the car and even picked us up in the morning once the car was ready!! 10/10 amazing customers service

Reviewed : 08/05/2024

Comment : Honest and friendly service! Broke down traveling and they took care of us right away and got us back on the road the same day!

Reviewed : 08/05/2024

Comment : Kind, honest, knowledgeable folks! Helped us out when our engine started running rough on our road trip. Billy fixed us up fast for a very fair price to get us right back on the road. Total lifesaver. Thank you!!

Reviewed : 07/18/2024

Comment : Cline's saved our stranded family. We hit a deer in our rental car and needed to be towed off the highway. They brought two trucks so they could haul our minivan and our 5 passengers. When our rental company failed to get us into a new vehicle, they helped us secure transportation to go pick up a new rental car. They went above and beyond and helped keep our small kids safe and cool in their airconditioned waiting room while we were able to sort everything out. I cannot say enough good things about the kind employees doing everything they could to make our bad day better. If you live in Southwest Va or frequent 81, don't even bother with AAA. Just save Cline's number in your phone and give them a call. They will take great care of you!

Reviewed : 07/07/2024

Comment : We hit a black bear on I 81 north after leaving Wythe raceway. The owner of Cline's Auto and Towing put us in a hotel room for the night and the tow truck driver made sure we had everything we needed. Thank y'all very much.

Reviewed : 06/28/2024

Comment : Cline's towing is the BEST!! I cannot say enough about how helpful, kind and caring they are. They went out of their way to help our family. They towed our van, took us to their shop, got us a uhaul to transfer all our belongings and made sure we were ok. We were 600 miles from home and they were like family.