Reviewed : 02/04/2026

Comment : They were fast to respond and had an accurate eta. They worked hard getting our vehicles out of the snow and still gave us a reasonable price.

Reviewed : 01/12/2026

Comment : Very friendly staff, affordable and got me right in same day!

Reviewed : 01/06/2026

Comment : Where do I even start. Truly the best auto services & towing company I have ever seen and experienced. I couldn’t be more thankful and greatful that I came across clines auto services & towing llc. As you can see we had an incident in I-81 when our tire popped due to an object that wasn’t visibly seen on the road, which caused us to loose control of the wheel and crash into the guardrail. Thankfully we weren’t injured. Thanks to God. And when the sheriff arrived we had told him that our insurance company was sending a tow truck in about an hour or two. He then told us to cancel cause he knew a guy that would come in about half an hour. Billy the owner arrived in 20 minutes.
When we originally got in contact with our insurance company we were told to have a uber or Lyft on standby due to them not taking us. Billy the owner went out of his way to take us to a hotel that was nearby , not only did he take us but he made sure we got a room as we were a bit shaken up. And proceeded to tell us our next steps and how we should proceed. He then told us that he would be picking us up tomorrow noon after church. He did just that. He arrived with his lovely wife right after Sundays church to take us to his auto shop to get our stuff incase we weren’t able to see our truck again. (I forgot to mention we were heading to Texas with our belongings due to my dad having a brain stroke ) nonetheless we needed a rental to get to Texas due to family crisis. Which is where his lovely wife came in to help us get a U-haul rental. Not only did she help us but she gave us a significant amount of a discount!!!! I have no words to express my gratitude for what Billy & Tammy (his wife) did for me and my boyfriend . They were Angels sent!! They helped us out in out time of need/desperation. We even kept in contact with them to inform them when we had arrived. I will forever be thankful to Clines auto service & towing llc!! I don’t know how to ever repay them back I hope and wish that God continues to bless them and continues to allow their business to flourish for all that they’ve done!! I will forever be greatful to Billy & Tammy . Truly the most humble, professional, thoughtful people we have ever came across with !! May God continue to bless and flourish your business 🙏🙏. If I could give 10,000 stars I would. 10,000/10 service!!! Thank you guys sooo much for everything!!! Me and my family are eternally grateful, thankful & blessed that we came across your services . I will be recommending clines auto services & towing llc to anyone who ask me 🙏💓

Reviewed : 01/06/2026

Comment : Great service and wonderful people

Reviewed : 01/03/2026

Comment : I am so thankful for the team/family at Cline’s for their exceptional service. We broke down 2 days before Christmas in the middle of an 9-hr drive and had our car towed to their shop which was nearby. Our tow truck driver (different company from Cline’s) had nothing but great things to say about their service. The shop was clearly busy when we arrived but they took the time to do some preliminary tests to give us some answers before the holidays. They were honest, friendly, and upfront about everything. The repair was done quicker than expected and at an honest price. Highly recommend this business; everyone made it obvious that they care for their customers!

Reviewed : 10/14/2025

Comment : Just traveling through…an RV tire lost half its air pressure just as we pulled off I-81 Rural Retreat exit for refreshment….we had a spare but could not get the lug nuts loose! Clines said they’d send someone over, but once we realized they were only a mile and half away we took our chances and drove there…quick & friendly, he found the leak …fixed it …$20 and we are back on the road in well under an hour!! Wow, what a great place to find! What could have been a nightmare, a nice experience! Thanks!

Reviewed : 09/09/2025

Comment : I called for a quote for uhaul in the end we discussed it and went with enterprise instead. Left for a one day trip we had saved for after losing everything in a flood. The wife of this company who runs the uhaul services called my references because she made us fill out an entire application, social security number and all just to get a quote that we didn't even really need or use. We were just price checking. She called my 78 year old aunt and told my entire family we had stolen a van in New Jersey. That my family needed to pay her. As soon as I got back to Virginia from North Carolina it made my trip hell. All the lies and rumors and multiple phone calls to my family. To go along with numerous harassing calls she tried to defraud a 78 years old woman. Don't rent from them if you can help it they tried to charge me almost 500 dollars for a uhaul van I never rented then told my entire family in many many calls we stole from uhaul. We did not even rent from them or uhaul but she wanted that money and I told her call the police she was threatening me with and let her have a few choice words of my own. Thanks for ruining my vacation. It was only one day and was really special to us. Be careful or she will call your family and friends and try to make them pay her. These people Are Scammers liars who try defrauding people who even think of being customers.

Reviewed : 08/02/2025

Comment : $4020 tow bill after a Mini Cooper accident on I-81. The VA State trooper called Cline's Towing in Rural Retreat. The Mini Cooper was in the road, right side up, but inoperable due to broken radiator. Cline's loaded it onto a flatbed for transportation. Cleanup included picking up a few broken pieces from the interstate. No fluid leak mitigation was performed.

Fees Invoiced:
$1450 - State Police Call
$195 - Admin Fee
$125 - Gate Fee
$250 - Clean-Up
$150 - Environmental Fee
$125 - Labor
$450 - Tow/Hook-Up
$150 - Winching Fee
$75 - Fuel Surcharge
$450 - Accident Scene
$450 - Impound/Storage (6 days)
$150 - Second Tow from Cline's Rural Retreat to Turkey Pen Marion
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Total $4020

Reviewed : 07/26/2025

Comment : When our RV broke down on a Friday afternoon, we thought we were in town for the weekend. Cline's towed our motor home and trailer to their shop and had us back on the road within a couple of hours. Friendly and competent, they diagnosed the issue and resolved it quickly for a fair price. I'm grateful to Billy and his team, and if I have another unfortunate breakdown in the future, I hope it's near Rural Retreat so I can call Cline's again.

Reviewed : 07/20/2025

Comment :