Reviewed : 04/10/2025

Comment : Said that my truck was ready to go. So I drove it down the road. My wife and I were traveling. So they did actually get it done in a quick amount of time. But it failed the next day only 130 mi away. I had to pay $715 out of my own pocket. Ticketed to another Dodge dealer. Only to have the original dealer Classic Chrysler tell me that they weren't paying the Tow fee or the $450 it was going to cost to get this problem diagnosed again. When it was clear to myself and the record driver that the pump they installed was dangling from the back of my truck. He claimed that he talked to the service manager at the new dealership. But when I spoke with him at the new dealership they said he had not spoken with the service manager at all. The young man that I spoke with at the new dealership said that the mechanic says that it was installed correctly. I am not a mechanic now but I was in the past. And I don't believe that any parts are supposed to be dangling off the truck when they are installed. They have basically given me the blow off. I would not recommend having any service work done there at all. The service advisor however was quite a nice gentleman his name was Greg. But when it came down to this dealership doing what they said they were going to do. They have failed. And one of the things there was a recall that they were supposed to notify me about my truck. That no one ever said anything to me about however I didn't notice it on the paperwork. They were in a rush to get out the door as I was wanting to get my truck and they were closing. So nobody pointed out anything to me. They got their $3, 374.85. and left me cold to deal with the problem. If by some miracle they decide to man up and be responsible for their actions. I would gladly be willing to update this review. But as for now hands down has been one of the worst dealerships I've ever dealt with. As far as honoring their commitment.

Reviewed : 04/07/2025

Comment : I want to thank Joshua Farmer for always taking good care of me and getting me right. He always takes good care of his customers. I highly recommend him to anyone. He s really good at his job.

Reviewed : 03/26/2025

Comment : $175 to have a check engine light code read. Ridiculous.

Reviewed : 03/19/2025

Comment : Oil change is waayyyy overpriced. Go across the interstate and pay almost half. Not to mention waiting for 2 hours to get it done.

Reviewed : 03/09/2025

Comment : Went in this morning for oil change and rotate tires... Joshua Farmer made it happen in 1 hour.....very good place to do business....thanks Josh

Reviewed : 03/06/2025

Comment : Great services with Keith Floyd. Ask you shall receive very thankful for Great customer service. The whole team was very professional from the front desk lady to the person who fill the car up. Thank you again

Reviewed : 03/01/2025

Comment : Andrew Bets is fantastic to work with as a salesman. Everyone there is courteous and professional.

Reviewed : 02/27/2025

Comment : Great customer service. I pulled in with a part hanging off my car that an auto body shop messed up. They got me right in and fixed it at no cost! Wish I had the guys name! Much thanks!

Reviewed : 02/08/2025

Comment : Parts girl was very helpful, polite and friendly. Parts was available and walked us to the cashier who was also

Reviewed : 02/03/2025

Comment : Josh I m services is the man!! He handles every step of his job with honesty and integrity. I d Recommend him 10 times out 10 for help in the service department.