Reviewed : 10/15/2025

Comment : This is atemporary reprieve for them while they try and do the right thing for me

Reviewed : 10/14/2025

Comment : It's always interesting when your car breaks down on a massive road trip. We went to Luke's Lobster in Portland... I got our food to go... waited 30+ minutes for it... went back out while my wonderful wife waited in the car and... the battery was dead. Click. Nothing. Dead. It was the evening on a holiday but it only took 2 hours for AAA to give us a jump! The guy was like..."drive it for 20 minutes and it should be OK". We did and made it back to the hotel but I wanted to find out what was really going on. We have many cities and miles to go! Peter gave some good advice as well. The next morning, I called Cityside at 8:00am and Ian kindly agreed to take a look at 8:30am! Perfect! It was only 4 minutes away and Ian was very professional and friendly. He checked it out... confirmed the battery was bad, replaced it, and quickly got me on my way all while helping a few other customers. Thank you Ian and Cityside! Life is good with amazing, professional car service!

Reviewed : 10/14/2025

Comment : It’s always interesting when your car breaks down on a massive road trip. We went to Luke’s Lobster in Portland… I got our food to go… waited 30+ minutes for it… went back out while my wonderful wife waited in the car and... the battery was dead. Click. Nothing. Dead.

It was the evening on a holiday but it only took 2 hours for AAA to give us a jump! The guy was like…”drive it for 20 minutes and it should be OK”. We did and made it back to the hotel but I wanted to find out what was really going on. We have many cities and miles to go!

The next morning, I called Cityside at 8:00am and Ian kindly agreed to take a look at 8:30am! Perfect! It was only 4 minutes away and Ian was very professional and friendly. He checked it out… confirmed the battery was bad, replaced it, and quickly got me on my way all while helping a few other customers.

Thank you Ian and Cityside! Life is good with amazing, professional car service!

Reviewed : 10/04/2025

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Reviewed : 10/01/2025

Comment : I have been taking our vehicles to Cityside for many years. Ian and Suki have always been honest about the repairs needed and they call to update me about what needs to be done and how long it might take. It’s always been a very positive experience!

Reviewed : 09/29/2025

Comment : I don’t understand how they could have a good review. They never answer the phone and they told the insurance company that my broken engine was not due to an accident so now I have to pay out-of-pocket for them to replace an engine that they had replaced four months ago, they told the insurance company that the force of impact did not ruin my engine. Thnnn if you have a brain that works you easily see that It must’ve been CITY SIDE’s faulty work that ruined my engine, but they’re 90 day warranty did not cover The four months that went by until someone hit me running a red light. So I bring it to them they tell the insurance company that the accident didn’t ruin my engine. !!!!!!!!!!!!!! I work full-time barely make ends meet. I just paid these guys $7000. Just 4 months ago to replace my engine. I have no money I did get hit by someone running a red light 100% their fault but the insurance company is not gonna pay to fix my car because CITYSIDE automotive said the accident did not cause my car to be broken. What a joke. These guys are a bunch of suck ups to the insurance company …MORE OF what we don’t need.
Everyone I tell about what happened to my car in City side and the insurance company they all feel really sorry for me which sucks because I don’t want to be sorry for I want justice. I want the institutions that are meant to help and protect us not to side with the companies and corporations with all the power and money. It’s so obvious that the force of impact caused my engine to be broken because I had never called City side one time to complain about my engine not working right and then I get hit by a truck which was going 40 miles an hour and I get my car back. It’s not working….obviously The accident caused my engine’s failure.

Reviewed : 09/16/2025

Comment : The techs are friendly, professional and honest. Repairs are performed to a high degree of quality and attention to detail.

Reviewed : 09/16/2025

Comment : Repairs were done quickly and competently

Reviewed : 09/07/2025

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Reviewed : 09/02/2025

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