Reviewed : 08/28/2025

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Reviewed : 08/20/2025

Comment : Very kind, knowledgeable, honest, and genuine guys, especially Keyshaun. They care about the customers as a whole and aren't looking to sell you stuff. I continued to have noises in my Nissan after they replaced my AC pulley and they tightened up the belts and inspected everything for free. Highly recommend this place for your car needs if you're in Katy.

Reviewed : 07/31/2025

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Reviewed : 07/18/2025

Comment : Adam and the whole team are Asewome!

Reviewed : 07/03/2025

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Reviewed : 06/15/2025

Comment : My check engine oil light came on right after I had a bunch of maintenance done at my previous mechanic that I have been going to for years. They even tried to overcharge me just to look at it after spending $800 on the maintenance so I took my business here. At Cinco Car Care they gave me fair prices and were very professional when handling my car. The owner is a very nice guy too. I'm going to bring my car here from now on.

Reviewed : 06/10/2025

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Reviewed : 06/05/2025

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Reviewed : 05/14/2025

Comment : A LONG READ, BUT I PROMISE IT IS WORTH IT! Excellent work, fair prices, honest shop -- Cinco Car Care earned my trust! I don't usually write long reviews, but when a place goes above and beyond like Cinco Car Care did, they deserve the recognition. I first called them to check pricing on a few repairs I already knew my 2006 Honda needed. The quote they gave over the phone matched pretty closely to what I'd been told by a trusted mechanic in another state -- so I decided to give them a shot. I went in, met with the team, and we agreed on the work. They didn't pressure me, and everything felt upfront and professional. We scheduled the repair for Tuesday, and I dropped the car off Monday evening. By Tuesday afternoon, the car was done -- and to be clear, they didn't promise that turnaround. They said best-case scenario it would be ready by then since they hadn't worked on my vehicle before, and I appreciated that honesty. Still, they delivered. When I picked up my car, the proposal matched what we discussed on the phone -- no surprises. Even better, they included the 18-month/18,000-mile warranty on the receipt, which was important to me. They also ran a full inspection as a courtesy to make sure there weren't any urgent safety issues I wasn't aware of. That kind of care says a lot. They ended up replacing my power steering rack and pinion, both inner tie rods (which were cracked), and the lower control arms on both sides. Pricing was reasonable and in line with what I expected. The advisor I worked with was DeShaun (apologies if I'm butchering the spelling), but he was genuinely friendly from start to finish. As for the repairs? Night and day difference. When I drove home, every weird noise I'd been hearing was gone -- especially the crunching sound I used to get on sharp left or right turns. I took it on the freeway to test the alignment they completed with the repair, and it tracked perfectly. Steering now feels tight and responsive, exactly how it should. Also worth noting: they're AAA Certified, which is not easy to get. AAA has strict standards for quality, transparency, and customer service -- so that badge isn't just a sticker on the door, it means they meet some of the highest benchmarks in the industry. That gave me extra peace of mind. I'll definitely be using Cinco Car Care for regular maintenance going forward, and fingers crossed I won't need more repairs anytime soon -- but if I do, they'll be my first call. I went in with a printed note outlining my expectations, just to be clear about what I wanted. Not only did they meet those expectations -- they exceeded them. One last thing: most people only post reviews when something goes wrong. I think it's just as important to speak up when a shop gets it right. Cinco did. Highly recommend.

Reviewed : 05/14/2025

Comment : Excellent work, fair prices, honest shop — Cinco Car Care earned my trust!
I don’t usually write long reviews, but when a place goes above and beyond like Cinco Car Care did, they deserve the recognition.

I first called them to check pricing on a few repairs I already knew my 2006 Honda needed. The quote they gave over the phone matched pretty closely to what I’d been told by a trusted mechanic in another state — so I decided to give them a shot. I went in, met with the team, and we agreed on the work. They didn’t pressure me, and everything felt upfront and professional. We scheduled the repair for Tuesday, and I dropped the car off Monday evening.

By Tuesday afternoon, the car was done — and to be clear, they didn’t promise that turnaround. They said best-case scenario it would be ready by then since they hadn’t worked on my vehicle before, and I appreciated that honesty. Still, they delivered.

When I picked up my car, the proposal matched what we discussed on the phone — no surprises. Even better, they included the 18-month/18,000-mile warranty on the receipt, which was important to me. They also ran a full inspection as a courtesy to make sure there weren’t any urgent safety issues I wasn’t aware of. That kind of care says a lot.

They ended up replacing my power steering rack and pinion, both inner tie rods (which were cracked), and the lower control arms on both sides. Pricing was reasonable and in line with what I expected. The advisor I worked with was DeShaun (apologies if I’m butchering the spelling), but he was genuinely friendly from start to finish.

As for the repairs? Night and day difference. When I drove home, every weird noise I’d been hearing was gone — especially the crunching sound I used to get on sharp left or right turns. I took it on the freeway to test the alignment they completed with the repair, and it tracked perfectly. Steering now feels tight and responsive, exactly how it should.

Also worth noting: they’re AAA Certified, which is not easy to get. AAA has strict standards for quality, transparency, and customer service — so that badge isn’t just a sticker on the door, it means they meet some of the highest benchmarks in the industry. That gave me extra peace of mind.

I’ll definitely be using Cinco Car Care for regular maintenance going forward, and fingers crossed I won’t need more repairs anytime soon — but if I do, they’ll be my first call.

I went in with a printed note outlining my expectations, just to be clear about what I wanted. Not only did they meet those expectations — they exceeded them.

One last thing: most people only post reviews when something goes wrong. I think it’s just as important to speak up when a shop gets it right. Cinco did. Highly recommend.