Reviewed : 08/29/2025

Comment : They were professional. The prices are fair in comparison to the dealership. The one thing I like about them is the way they communicate estimate of repairs. They come to your mobile phone with a breakdown of everything and the ability to pick what you what them to do from the link.

Reviewed : 08/29/2025

Comment : Great experience

Reviewed : 08/18/2025

Comment : My experience at Christian Brothers Automotive in Madison was excellent from start to finish. The customer service team went above and beyond to make the process smooth and stress-free. During my visit, I had routine maintenance done, including an oil change and battery replacement, and they also took care of a warranty parts replacement with no hassle at all—which I greatly appreciated. I was provided with a clear and fair quote for additional services, and I plan to return once I’ve saved up for that work. I left feeling confident in both the quality of service and the integrity of the team. Highly recommended!

Reviewed : 07/30/2025

Comment : I do not recommend them at all. Repairs are high. They do not know what they are doing!! Alternator does not cost$15,00 dollars. Napa has new one for $200.00

Reviewed : 07/11/2025

Comment : BEWARE! If you make an appointment it doesn’t matter. They’ll hold your car hostage all day if not all weekend. We made an appointment for Friday morning, we expected to wait for the repair but they told us they were backed up from the day before so it would take all day. They offered a shuttle, however, they wanted to drop off someone else on the opposite side of town first. They called and said the car was done only to leave 30 minutes to get to the shop before closing time. No offer was given to stay late. Now I have to miss a day of work on Monday to go and get my car.

The car had already been diagnosed. They didn’t have to wait for parts. The part was $334 and we ended up with a bill of over $1000. They were rude and not accommodating.

Reviewed : 06/14/2025

Comment : They were very nice to me. Helped me at no charge. I’ll use them if I need future help!

Reviewed : 05/15/2025

Comment : Very customer focused with very good communication. They explained in detail the work to be performed and a detailed estimate was provided by email with a request to proceed. Pricing was very fair in my opinion and verified by searching internet for average pricing. I am confident in the repair and the fact that they stand behind their work.

Reviewed : 05/10/2025

Comment : The positives are that the folks in the office were polite, they communicated well, and the repair was done with promptness.

However the repair created a new issue. As a result of having my water pump replaced their work caused an oil leak, which has been a significant issue.

Reviewed : 03/13/2025

Comment : Since my last review was hidden, here it is again. This place is not special. It has the same liars at the front desk that you find at many other mechanic shops. When you call them on their BS, they will change their story. Do not come here expecting your "warranty" to be honored when someone screws up a job and you have to go back in for them to fix it again. They will find some way to justify getting more money out of you rather than fixing THEIR screwup for free.Christian Bros was supposed to replace valve cover gaskets, but instead they did the job badly and bent/cracked one of the valve covers, and then did not warranty the valve cover itself, a part that cost over a hundred dollars, which was only damaged because the tech did a bad job and did not properly torque the cover. The valve cover gaskets also leaked almost immediately after the job was completed. The techs here seem only capable of oil changes and tire rotations. Anything more technical you'd better go elsewhere for. The service manager is only an advocate for the techs, NOT the customers, regardless of what BS claims they make on here..Since my last review was hidden, here it is again. This place is not special. It has the same liars at the front desk that you find at many other mechanic shops. When you call them on their BS, they will change their story. Do not come here More

Reviewed : 02/24/2025

Comment :