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Searched: Auto Repair - CHRISTIAN BROTHERS AUTOMOTIVE- NORTH KATY

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CHRISTIAN BROTHERS AUTOMOTIVE- NORTH KATY

3838 N FRY RD
KATY, TX 77449

Tel: (281) 578-7799
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: Closed Sun: Closed


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Page 1 of  93
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1 Reviews

KATY, TX

Comment : Very satisfied with detailed inspection and recommendations to resolve the vehicle issue. A little pricey though.

1 Reviews

KATY, TX

Comment : The whole process from start to finish of having your car diagnosed and repaired at Christian Bros. Auto is simple, straightforward, and pleasant. As a repeat customer I highly recommend this business.

1 Reviews

KATY, TX

🗣 "Not our fault."

No accountability. No urgency. No resolution.
They acknowledged the part is now a problem — but instead of correcting their mistake, they’re brushing it off like it’s not their issue.

Let me be clear:
👉 This isn't just about money — it's about safety and trust.
I paid you to make my car better. Instead, you created a risk that didn’t exist before.

I can’t in good faith recommend a company that takes your money but won’t take responsibility when they make things worse.

“$1,400+ later and I left with a new safety issue in my car. I trusted Christian Brothers Automotive – North Katy with my Alfa Romeo, and they broke something that now puts me, my family, and others at risk — and said it’s not their fault. Please do better.”'>

Comment : ⚠ WARNING: What Happened to My Alfa Romeo at Christian Brothers Automotive – North Katy

I trusted Christian Brothers Automotive in North Katy to service my Alfa Romeo, and what should have been a simple repair turned into a major safety concern for me, my family, and anyone else who drives or rides in my car.

They charged me $1,458.94 for repairs and inspections (see attached invoice), including a Multipoint Inspection, Diagnostics, and other services. But here's the issue — a part that was working perfectly fine before the visit is now compromised, making the vehicle unsafe to operate. When I brought this to their attention, the response from the staff was basically:
🗣 "Not our fault."

No accountability. No urgency. No resolution.
They acknowledged the part is now a problem — but instead of correcting their mistake, they’re brushing it off like it’s not their issue.

Let me be clear:
👉 This isn't just about money — it's about safety and trust.
I paid you to make my car better. Instead, you created a risk that didn’t exist before.

I can’t in good faith recommend a company that takes your money but won’t take responsibility when they make things worse.

“$1,400+ later and I left with a new safety issue in my car. I trusted Christian Brothers Automotive – North Katy with my Alfa Romeo, and they broke something that now puts me, my family, and others at risk — and said it’s not their fault. Please do better.”

1 Reviews

KATY, TX

Comment :

1 Reviews

KATY, TX

Comment : Nice workers and fast service !

1 Reviews

KATY, TX

Comment : great customer service

1 Reviews

KATY, TX

Comment : My wife had her 2019 Toyota Highlander here for work where Jonathan qouted her 2600 dollars for replacing both side of her front end control arms, and removing and replacing her cv axle assembly. An hour or so later they call her to tell her they needed to remove the engine to complete the job and that it would cost 800 dollars more. I in turn spoke to the manager Richard who tried to explain to me how it was a mistake and that they should have said that from the start. He ended up taking some money off but in the end we ended up paying close to 3000. My wife gets home so I go out to look at the vehicle. None of the bolts for her engine mounts have been touched. The deliberately misled my wife and if I had not intervened they would have taken her for 800 dollars instead of the 400. I want everyone to be aware of what kind of shop this is and how they mislead my wife. I wouldn't doubt they do this to single women all the time. Thankfully they only ripped us off 400 dollars instead of the full 800. We will never go to any Christian Brothers again.

1 Reviews

KATY, TX

Comment : Took my Toyota in for battery troubles, they replaced my battery, sparkplugs, and throttle it was 2500 but was OK paying that much if the car ran ok. A week later the battery light came back on and I took it back and they wanted 800 for a new alternator put in place. I had just replaced my alternator 2 months ago and still had the warranty and 800 for something I did myself as well as already paying them 2500 to fix it right the first time. They thought they could scam me twice. Even tried to convince my husband to take out a loan through them. They should have covered the cost themselves for not catching that on their "detailed diagnosis" that's $190

1 Reviews

KATY, TX

Comment : Jonathan was very helpful. He answered all my questions, and took the time to explain the difference between my old engine oil pan and the new one, as well as informing me of what parts to expect to be changed out during future oil changes.

1 Reviews

KATY, TX

Comment : Very surprised at how kind and helpful everyone has been. They took care of what I needed and even helped after with a small adjustment. Will be back for sure!

Page 1 of  93
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