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Searched: Auto Repair - CHRISTIAN BROTHERS AUTOMOTIVE McKINNEY

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CHRISTIAN BROTHERS AUTOMOTIVE McKINNEY

3790 W EL DORADO PKWY
McKinney, TX 75070

Tel: (972) 542-1900
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

McKinney, TX

Comment : Alas what once was is no more...I have been using Christian Brothers for many years as my go to for auto repair. They have always been fair and willing to work with you to get what needed be done at a reasonable price. A change in ownership of the shop has recently occurred and things are not quite the same.My complaint.I use to use Christian Bothers as my only trusted repair shop. Not any longer. If you do decide to use them I would be careful to study the situation and lots of questions. They seem to have lost their fair minded customer focus.I wanted a professional diagnostic scan on my car. In the past I have had this done and it was typically $70 to $100 charge. Christian Brothers currently charges $170. I was surprised by the increase but also figured it is just a sign of the times and felt the peace of mind would be worth it. I did discuss the recent history with the service desk attendant. He assured me that an expert ASE Certified mechanic would use the $10,000 Snap-On scanner that would check all of the electrical components and systems on the vehicle to verify if they were functioning to specifications or not. In a few hours I received notice that the scan was done. They said they found two lean bank error codes and they felt the issue might be the Positive Crankcase Ventilation Tube leaking and recommended that I have them replace it and run the diagnostic again. When I asked how much the repair would cost they wanted more than $200. Well like I said I am knowledgeable in regards to car repair. The part they wanted to replace is only $15.00 part for OEM delivered to my door. It is located right on top of the engine and held in place by one bolt and two rubber fittings on each end. The time to replace would be less than 5 minutes. I asked if I could replace the part my self and have the diagnostics re-run and I was told I would have to pay the $170 dollar fee again. I understand that they are trying to run a business but I strongly feel that they are being quite unfair. At $200+ and a $15 dollar OEM part that would charging approximately $600 an hour. When I asked for a full report of the diagnostic test they would offer no more than I was able to get from my $40 OBDII reader. The whole purpose of the request for the diagnostic was to obtain verification that all of the system monitoring electronic components were working correctly such as O2 sensors, Mass Air Flow, EVAP System, Fuel Pressure regulator and many more. When I requested a read out of the components that passed testing and what the values were I was told that was not something they were ever asked for in the past. As a matter of fact the ASE Certified mechanic knew nothing about getting such a report. Again I am knowledgeable and I do know that the diagnostic scan does record and save the values for both the components that pass and fail. I guess I learned my lesson.Again I would closely review, consider and ask questions before approving any work. I know they need to make money but $200/$600+/Hour and $15 OEM part in my opinion is extreme excess.My reply to the reply from CBA/James.James,I am even more discouraged than before. Like I said I have been a long time customer and many of the employees know me on a first name basis. If you really do want to talk about please do a little research. I am in your system both email and mobile number. To be honest I find your canned CYA reply lacking of effort at best.Alas what once was is no more...I have been using Christian Brothers for many years as my go to for auto repair. They have always been fair and willing to work with you to get what needed be More

1 Reviews

McKinney, TX

Comment : Ryan helped me with my car and he was great with giving me options and giving me updates while my car was in the shop. 10/10 service and I will definitely be using them again.

1 Reviews

McKinney, TX

Comment : I had a great visit with the new owner and staff. They treat their clients with care and have such knowledgeable techs. I am so glad I took the time to check them out and they have my future car care business as well!

1 Reviews

McKinney, TX

Comment : I definitely enjoyed my visit here they were very professional and friendly. Vary reasonable price, great service in got me in and out timely manner. I would definitely recommend this business as they were upfront with the cost and kept you informed the whole time regarding my son car. They even also have courtesy service pickup, drop off.I definitely enjoyed my visit here they were very professional and friendly. Vary reasonable price, great service in got me in and out timely manner. I would definitely recommend this business as they were upfront with the cost and kept you More

1 Reviews

McKinney, TX

Comment : Waited about 50 minutes before being told they have been having issues with their inspection machine and they won t be able to complete my state inspection.

1 Reviews

McKinney, TX

Comment : Had an amazing experience at Christian Brothers Automotive! Ryan provided great service, thoroughly explaining the inspection process and breaking down each issue with full transparency. I really appreciated how they prioritized urgent repairs while also recommending maintenance work without any pressure. Their team was fast, thorough, and professional. Highly recommend!Had an amazing experience at Christian Brothers Automotive! Ryan provided great service, thoroughly explaining the inspection process and breaking down each issue with full transparency. I really appreciated how they prioritized urgent More

1 Reviews

McKinney, TX

Comment : I don t know if I ve ever had a more positive experience getting my car serviced! Our rep, Ryan, was so warm and knowledgeable, and he walked us through every step of the way. They run an honest business here. I won t be taking my car anywhere else but here now.

1 Reviews

McKinney, TX

Comment : Our sliding van door was having some issues and when we were in the area, it came off completely! We could not close it or get it back on the tracks. We saw that Christian Brothers was close by, so we stopped by to see if they could help. Lowell was very friendly and got a snack to keep our daughter entertained while Trevor worked on the car. He got the sliding door back on and fixed the other sliding door while he was at it. It took them about 45 minutes of work and they didn't even charge us. It felt like they were good Samaritans and we felt blessed to have been near the shop when our car had the issue.Our sliding van door was having some issues and when we were in the area, it came off completely! We could not close it or get it back on the tracks. We saw that Christian Brothers was close by, so we stopped by to see if they could help. More

1 Reviews

McKinney, TX

Comment : Christian Brothers is hands down the best! From start to finish, their professionalism, integrity, and top-tier service truly set them apart. Lowell went above and beyond to ensure everything was handled smoothly, keeping me informed every step of the way. His attention to detail and customer care were outstanding.And a huge shoutout to James, the owner his leadership and commitment to excellence are evident in every aspect of the business. It s rare to find a company that genuinely cares about its customers like Christian Brothers does. If you re looking for honest, reliable service, this is the place to go! Highly recommend! Christian Brothers is hands down the best! From start to finish, their More

1 Reviews

McKinney, TX

Comment : I had an oil change done at another company, and they informed me that my transmission was leaking fluid. I reached out to your team, and I believe I spoke with Ryan, who answered all my questions over the phone and advised me to bring my vehicle in for inspection. They even provided me with a ride home. After completing their diagnostic test, they called to let me know that the issue wasn't with the transmission but rather with the radiator. They gave me a detailed estimate and kept me updated throughout the process. Everyone was very helpful, friendly, and knowledgeable.I had an oil change done at another company, and they informed me that my transmission was leaking fluid. I reached out to your team, and I believe I spoke with Ryan, who answered all my questions over the phone and advised me to bring my More

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