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Searched: Auto Repair - CHRISTIAN BROTHERS AUTOMOTIVE LEWISVILLE

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CHRISTIAN BROTHERS AUTOMOTIVE LEWISVILLE

1263 W ROUND GROVE RD
LEWISVILLE, TX 75067

Tel: (972) 318-2301
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: Closed Sun: Closed


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Page 1 of  48
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1 Reviews

LEWISVILLE, TX

Comment : Christian Brothers went the extra mile for us. Their mechanic saw my son stranded and they offered to push the car to safety. Then they provided same day service at a reasonable rate. Thanking the Lord for their courteous help and servant attitude.

1 Reviews

LEWISVILLE, TX

Comment : This place was great! They helped diagnose and fix a problem with the alarm system on a used car that we just bought. I had already paid a presale inspection price at another location, and everything turned out fine. The storms came, and my alarm on the car went off throughout the night. We replaced the battery in the key fob. The next night it did it again. I didn?t have time or know how to adjust the sensors. Thankfully Christian Brothers ran the tests again and changed the settings on my sensor. They did not charge me; thankfully. I?m so grateful. Thank you Christian Brothers. I will definitely go back here for honest service!!!!!!

1 Reviews

LEWISVILLE, TX

Comment : Masters in the lost art of integrity backed customer service. ?The Lewisville General Manager has a team at the Lewisville Christian Brothers that genuinely strive to make sure you are satisfied with their services from beginning to end. ?Easy online or in-person appointment booking, complimentary shuttle service, clean comfortable ?waiting room, text and email updates, clear line item pricing or parts and labor (no-gotchas), thorough no pressure explanations, and staff that strives to earn your business.
I recently had a serious engine failure on my Jeep. ?Overhead cams needed to be replaced. ?The type of work you lean towards a dealership but fear the cost in doing so. ?Their highly trained and certified technicians were able to resolve my issues without delay. ?They provided me the confidence that the investment in my repairs was in good hands. ?Communication was on point and timely. ?Their backed services exceeded my expectations once again.
I would highly recommend their services to anyone looking for high quality, dependable automotive repairs. ?They may not be the cheapest however, what is peace of mind worth to you? ?Fixing it right the first time, and entrusting my family safety easily offsets that micro margin in price.

1 Reviews

LEWISVILLE, TX

Comment : I brought my vehicle in and explained the symptoms to David. He immediately suggested a rack and pinion issue, even though the symptoms didn?t align. I expressed my concern, and later he called back with a different (and accurate) diagnosis. I appreciated that the correct issue was eventually identified.
However, the overall experience was disappointing.
When I explained I couldn?t afford the repair at this time, the interaction became uncomfortable. Instead of simply discussing options, I felt talked down to and given an overly technical explanation that wasn?t helpful.
The biggest issue was transportation. After declining the repair, I was denied shuttle service and had to pay for an Uber. When I arrived, I saw the shuttle being offered to another customer. When I asked about it, I was told it was unavailable, which did not appear to be the case.
This made the experience feel retaliatory and unprofessional.
Customers dealing with major vehicle repairs are often already under stress. A little patience, transparency, and respect go a long way. My truck is essential to my livelihood, and while I understand not every repair can be approved, I expect consistent and fair treatment regardless.
Unfortunately, I won?t be returning

?The owner has since reached out and is working to resolve the issue. I?ll update after the repair.?

1 Reviews

LEWISVILLE, TX


As a hospice social worker, I drive constantly and cannot afford to be stranded, yet I wasted a whole day and my car is still making the same noise. To top it off, the environment was not welcoming. The driver, Carol, offered snacks and water to everyone in the waiting area except me. While Brock tried to help by discounting the oil change, it doesn't fix the lack of trust or the mechanical issue. I?ll be driving the extra miles back to Flower Mound where I know I can trust the service.'>

Comment : I have been a loyal Christian Brothers customer at the Flower Mound location for 3 years, but after moving to Lewisville, I am incredibly disappointed with this location. I brought my car in for an oil change and specifically asked to have a whistling/belt noise checked. I spoke with Jacob and requested a noon completion so I could get to work.

Not only did noon pass without a word, but I had to reach out at 2:00 PM for an update, only to be told it had been ready. Worse, I was told Jacob left early and left zero notes about the noise I reported. He even falsely entered into the system that I 'declined' the multi-point inspection, which was never offered.

As a hospice social worker, I drive constantly and cannot afford to be stranded, yet I wasted a whole day and my car is still making the same noise. To top it off, the environment was not welcoming. The driver, Carol, offered snacks and water to everyone in the waiting area except me. While Brock tried to help by discounting the oil change, it doesn't fix the lack of trust or the mechanical issue. I?ll be driving the extra miles back to Flower Mound where I know I can trust the service.

1 Reviews

LEWISVILLE, TX

Comment : Excellent service received last week gearing up for the road trip! I needed to take a ride back and was able to get that taken care of with the shuttle driver too. Very pleased with my experience. Thank you!

1 Reviews

LEWISVILLE, TX

Comment : I brought my vehicle in and explained the symptoms to David. He immediately suggested a rack and pinion issue, even though the symptoms didn?t align. I expressed my concern, and later he called back with a different (and accurate) diagnosis. I appreciated that the correct issue was eventually identified.
However, the overall experience was disappointing.
When I explained I couldn?t afford the repair at this time, the interaction became uncomfortable. Instead of simply discussing options, I felt talked down to and given an overly technical explanation that wasn?t helpful.
The biggest issue was transportation. After declining the repair, I was denied shuttle service and had to pay for an Uber. When I arrived, I saw the shuttle being offered to another customer. When I asked about it, I was told it was unavailable, which did not appear to be the case.
This made the experience feel retaliatory and unprofessional.
Customers dealing with major vehicle repairs are often already under stress. A little patience, transparency, and respect go a long way. My truck is essential to my livelihood, and while I understand not every repair can be approved, I expect consistent and fair treatment regardless.
Unfortunately, I won?t be returning

1 Reviews

LEWISVILLE, TX

Comment : Great people and fast service. Always friendly and conveniently located close to home.

1 Reviews

LEWISVILLE, TX

Comment : Upfront, transparent, and fair pricing. Jacob took care of me from first contact to out the door same day with a busted AC compressor. A complimentary vehicle check also showed some questionable work from my previous shop, with pictures and explanations in an online portal as to not bombard you with phone calls. Overall a better experience than I had with others in the area as I've been searching for a new reliable shop.

1 Reviews

LEWISVILLE, TX

Comment : Amazing service.

Page 1 of  48
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