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Searched: Auto Repair - CHRISTIAN BROTHERS AUTOMOTIVE LEWISVILLE

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CHRISTIAN BROTHERS AUTOMOTIVE LEWISVILLE

1263 W ROUND GROVE RD
LEWISVILLE, TX 75067

Tel: (972) 318-2301
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: Closed Sun: Closed


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Page 1 of  49
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1 Reviews

LEWISVILLE, TX

Comment : Went for auto inspection. Overall great experience. Not tried to upsell on anything. Thanks for taking care of my check engine light.

1 Reviews

LEWISVILLE, TX

Comment : Another great experience at Christian Brothers. I will always use Christian brothers for any car issues for their high quality service and wonderful customer service! Toby and David were very helpful and kind!

1 Reviews

LEWISVILLE, TX

Comment : Excellent customer service. Jerry the General Manager was fantastic

1 Reviews

LEWISVILLE, TX

Comment : It has been a while since visiting Christian Brothers Automotive Lewisville. Always a pleasant experience and the people are nice & kind. I highly recommend this location. Shout-out to Toby for assisting me with my service! Thank you so much for your kindness! You certainly saved me $.

1 Reviews

LEWISVILLE, TX

Comment : Such a pleasant experience, as always! It had a been a while since my last visit. Shout-out to Toby for assisting me with excellent service! You certainly saved me some $! Thank you for your kindness! Highly recommend this establishment!

1 Reviews

LEWISVILLE, TX

Comment : I have been coming here for years once I stopped going to the dealer for service and repairs. Last year I went to a different place that made it seem like my car was falling apart. But after going to CB, although they identified the same issues, they had a different perspective on what was an emergency and what could wait. I never feel like they are scaring me into unnecessary repairs. They are very good about honoring the warranty on any work they do as I experienced that first hand. This is something I am willing to pay for as many independent shops wont do this. There is always a coupon or some discount online. I was going to a drive in place for oil changes as it was convenient but now only go to CB as they have more experienced mechanics and are actually cheaper. Their customer service never lets me down.

1 Reviews

LEWISVILLE, TX

Comment : Christian Brothers went the extra mile for us. Their mechanic saw my son stranded and they offered to push the car to safety. Then they provided same day service at a reasonable rate. Thanking the Lord for their courteous help and servant attitude.

1 Reviews

LEWISVILLE, TX

Comment : This place was great! They helped diagnose and fix a problem with the alarm system on a used car that we just bought. I had already paid a presale inspection price at another location, and everything turned out fine. The storms came, and my alarm on the car went off throughout the night. We replaced the battery in the key fob. The next night it did it again. I didn?t have time or know how to adjust the sensors. Thankfully Christian Brothers ran the tests again and changed the settings on my sensor. They did not charge me; thankfully. I?m so grateful. Thank you Christian Brothers. I will definitely go back here for honest service!!!!!!

1 Reviews

LEWISVILLE, TX

Comment : Masters in the lost art of integrity backed customer service. ?The Lewisville General Manager has a team at the Lewisville Christian Brothers that genuinely strive to make sure you are satisfied with their services from beginning to end. ?Easy online or in-person appointment booking, complimentary shuttle service, clean comfortable ?waiting room, text and email updates, clear line item pricing or parts and labor (no-gotchas), thorough no pressure explanations, and staff that strives to earn your business.
I recently had a serious engine failure on my Jeep. ?Overhead cams needed to be replaced. ?The type of work you lean towards a dealership but fear the cost in doing so. ?Their highly trained and certified technicians were able to resolve my issues without delay. ?They provided me the confidence that the investment in my repairs was in good hands. ?Communication was on point and timely. ?Their backed services exceeded my expectations once again.
I would highly recommend their services to anyone looking for high quality, dependable automotive repairs. ?They may not be the cheapest however, what is peace of mind worth to you? ?Fixing it right the first time, and entrusting my family safety easily offsets that micro margin in price.

1 Reviews

LEWISVILLE, TX

Comment : I brought my vehicle in and explained the symptoms to David. He immediately suggested a rack and pinion issue, even though the symptoms didn?t align. I expressed my concern, and later he called back with a different (and accurate) diagnosis. I appreciated that the correct issue was eventually identified.
However, the overall experience was disappointing.
When I explained I couldn?t afford the repair at this time, the interaction became uncomfortable. Instead of simply discussing options, I felt talked down to and given an overly technical explanation that wasn?t helpful.
The biggest issue was transportation. After declining the repair, I was denied shuttle service and had to pay for an Uber. When I arrived, I saw the shuttle being offered to another customer. When I asked about it, I was told it was unavailable, which did not appear to be the case.
This made the experience feel retaliatory and unprofessional.
Customers dealing with major vehicle repairs are often already under stress. A little patience, transparency, and respect go a long way. My truck is essential to my livelihood, and while I understand not every repair can be approved, I expect consistent and fair treatment regardless.
Unfortunately, I won?t be returning

?The owner has since reached out and is working to resolve the issue. I?ll update after the repair.?

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