Reviewed : 08/09/2025

Comment : I have been a frequent user of Christian Brothers - 5 times since I moved to Houston 1.5 years ago. However, the most recent experience was a dissappointment.

I visited the Fulshear location for oil change. As usual I downloaded the $49.95 coupon from its website and showed it to the staff when checking in. The staff confirmed to me that the coupon was applied. Then I waited in the store, received the inspection report via my phone, all items were shown as green, no approvals or any other actions were requested from me. When the service was done, I reiceived the bill of $98.96 - literally twice as much as the coupon amount. I questioned the amount, and was told that it was because a special filter was used for the service.

What upsets me:
1. The $49.95 oil change special coupon specified that it includes "Up to 5 quarts, standard filter". I had NEVER asked for a "special filter" for this service;
2. If the "special filter" was necessary to perform the service, due to the fact that it would cause such a significant increase in the service cost, I should have been informed and consulted prior to the installation - unfortunately it didn`t happen;
3. In the final bill I received, the use of $49.95 coupon special was nowhere to be found;
4. After the service, the old oil-change reminder sticker (by PepBoys) was not removed from my windscreen, a new reminder sticker was not put on.
5. After the service, the OBD cover was carelessly tossed onto the driver floor.

I had always been an advocate of Christian Brothers among my network, however after this recent experience, I will have to stop doing that - for the sake of my own reputation.

Reviewed : 08/05/2025

Comment : The staff here were super friendly and helpful.
I’m and out in no time.
Will definitely come back again

Reviewed : 08/01/2025

Comment : Great energy in this establishment.

Reviewed : 07/11/2025

Comment : Horrible experience. Took my vehicle over there because a sound in my clutch. They charged me 165 dollars for a “diagnostic”. Charged me over 700 dollars for “the repair” and when I got my car the sounds from the clutch was still there. When I told them about it they said that was a “different” sound. And want me to leave the car, again. Wanted to charge me for a “new diagnosis”. SCAM. Never coming back. Stay away from that place.

Reviewed : 06/21/2025

Comment : Emissions test. Made an appointment. Customer service was spot on. Waited there for 15 minutes and i was out by 20. The gentlemen there are great! Highly recommend!

Reviewed : 05/20/2025

Comment : Excellent customer service.

Reviewed : 05/02/2025

Comment : Simple oil change, right? If you can't trust them to do that, what can you trust them with? Well, they overfilled, left the dipstick hanging out, and spilled oil every place possible.

Ask them to fix the oil overfill and a check engine light comes on. They can't figure that out either so they reset the code by disconnecting the battery with the hope that it becomes someone else's problem. They are so unbelievably incompetent that they couldn't even put the battery cover back on.

Here's the best part: the oil is still too full. Run from this place (if your car is still running when they are done).

Reviewed : 03/04/2025

Comment : Extremely high personal attention to taking care of the customer.I was only in there for an inspection and yet even though not making money off of my visit, they were kind, thorough and swift.It was an absolute pleasure to witness the interaction between the staff and the customers, both those of us waiting for our vehicles and the people that were calling on the phone.The service was exceptional.The waiting area is clean and comfortable, as well.Highly recommend as they are top notch!Extremely high personal attention to taking care of the customer.I was only in there for an inspection and yet even though not making money off of my visit, they were kind, thorough and swift. More

Reviewed : 02/15/2025

Comment :

Reviewed : 02/14/2025

Comment : Every time I come here, I feel very relaxed Everywhere is unknown about foreign countries, new faces, new things, and new information. In the lives of ordinary people, authenticity, simplicity, happiness, joy, individuals, families, communities, and countries are people-oriented. This was already done here hundreds of years ago!