Reviewed : 03/17/2026

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Reviewed : 03/10/2026

Comment : Christian Brothers Automotive FALL CREEK. The pricing for everything parts, labor, and services was outrageously high with zero sympathy or flexibility shown toward me as a customer. It felt like a pure money grabbing operation with no genuine concern for the person in front of them.
On top of that, the communication was dull and dismissive. The staff seemed eager to rush me through and get me out the door, making me feel like I was wasting their time just by asking basic questions about my car and the repairs. There was no real effort to explain things patiently or make me feel welcomed it was more like ?this is what it is, take it or leave it.?
I used to be a long-time believer in Christian Brothers back in the day when the name actually meant something honest, caring service with Christian values at the heart. Those days are clearly gone. I?d much rather go to an independent, unbranded shop where I feel a little more welcomed, where someone actually takes the time to help and listen, instead of this cold, profit-focused approach.
As a result, I will never return to any Christian Brothers location again, and I will actively discourage friends, family, and anyone else from using or recommending your services. This experience has completely destroyed any trust I had left in

Reviewed : 03/07/2026

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Reviewed : 03/06/2026

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Reviewed : 02/24/2026

Comment : I brought my car here for service back in November so this is a little late but i felt it still necessary to send a comment. My car was giving a message saying my car was running hot all of a sudden out of the blue no indication that was the actual case. No smell no steam. I took it to one place they couldn't figure it out they sd there was no leak or anything. So I brought it to Christian brothers, they found all kinds if things. Don't know how we went from not finding anything to finding everything. Which now in hindsight makes me feel like I really could have saved money on getting the radiator replaced by them because that still didn't fix the problem. They told me after that I need the engine replaced had I known that I wouldn't have replaced the radiator i would have traded it in. I took it to another place he agreed with me and sd before they replaced the radiator he would have suggested me just getting rid of it and not wasting money. Im a bit upset because in this economy money is tight and hard to keep and that's a $1,000+ I could have kept. I would have appreciated the info that maybe this won't fix the problem and made a decision from there.

Reviewed : 02/21/2026

Comment : Very professional, polite and efficient! Was in and out within 15 mins.

Reviewed : 01/25/2026

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Reviewed : 01/21/2026

Comment : Showed what needed to be done in order or priority. Will be back soon.

Reviewed : 01/20/2026

Comment : Mixed experience overall.

Pros:
The shop did a good job diagnosing my AC issues and communication was excellent. I appreciated the clear videos showing the problems. The AC compressor replacement was priced reasonably and seemed in line with market rates.

Cons:
The quote for the air mix actuator felt excessive. I was quoted around $600 for what is essentially a plug-and-play part. The OEM actuator can be purchased for about $100 (less for aftermarket), and the replacement requires no special tools. A skilled technician could complete this in well under 30 minutes?I replaced it myself in about 30 minutes as a complete novice.

Given that, it?s hard to understand how the quote reached roughly $500 in labor and shop fees for such a short job. It also seemed especially high considering the actuator was already removed and reinstalled during the diagnostic process.

Bottom line:
Strong diagnostics and communication, but pricing can be hit or miss. I?d recommend asking very detailed questions about labor costs upfront before approving additional repairs.

Reviewed : 01/14/2026

Comment : Professional and friendly service