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Searched: Auto Repair - CHRISTIAN BROTHERS AUTOMOTIVE CASTLE HILLS

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CHRISTIAN BROTHERS AUTOMOTIVE CASTLE HILLS

4121 STATE HWY 121
CARROLLTON, TX 75010

Tel: (972) 394-0760
Hours: M-F: 07:00:00 AM - 06:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

CARROLLTON, TX

Comment : I go to Christian Brothers in Castle Hills and deal with Blake. He is amazing and always is super nice and very fair. I have and extended warranty company and that doesnt matter to them. They always give me A++++ service and is always willing to work with the warranty company. I am always very happy with the service. I highly recommend Christian Brothers in Castle Hills on 121.

1 Reviews

CARROLLTON, TX

Comment : had to replace radiator good work
Even had a discount coupon

1 Reviews

CARROLLTON, TX

Comment : This was my first visit and they took good care of me and at a good price.

1 Reviews

CARROLLTON, TX

Comment : needed a new window regulator, took my jeep to the dealership where they tried to convince me it was standard service to leave my jeep there for a week and pay $800, found christian brothers automotive who fixed my window in an hour for a fraction of the price, new loyal customer found

1 Reviews

CARROLLTON, TX

Comment : We thought that our car was leaking oil and so we brought it in to this establishment. They got the car in right away to take a look. They were very knowledgeable and friendly.

1 Reviews

CARROLLTON, TX

Comment : I brought my car in for repair because there was a loud grinding noise coming from the rear right wheel, along with smoke and a strong burning smell that seemed to be caused by friction.

Your mechanic inspected the vehicle, diagnosed the problem, performed repairs, and charged me nearly $700. However, when I drove the car home, the exact same problem was still happening. I was extremely confused and concerned because I had just paid nearly $700, yet the issue had not been resolved.

I would like to know exactly what the $700 was charged for, what repairs were actually performed, and why the mechanic failed to identify and fix the actual problem. Instead, I was told to take the car home and try driving it.

Do you honestly think it is safe for me to drive a car over a long distance when there is visible smoke coming from the wheel and such a strong burning smell? I believe this is a serious safety concern, and I do not feel safe driving the vehicle in this condition.

I brought the car back again today for another inspection, but at this point, I have no idea how many more times I will have to bring it back or how much more money I may be expected to spend on repairs that do not address the actual problem.

I am extremely disappointed and have lost a great deal of trust in your shop. I paid nearly $700 expecting the problem to be properly diagnosed and fixed, not to have the same dangerous issue continue after the repair.

I expect a clear explanation of the work that was performed, why the problem was not resolved, and how you intend to make this right. Most importantly, I need to know that my vehicle will be properly repaired and safe to drive.

1 Reviews

CARROLLTON, TX

Comment : Customer service is beyond compare! If I could give 10 stars I would. I've been using Christian Brothers Automotive for about 15 years and will continue to do so. I highly recommend them for any type of service you need for your car.

1 Reviews

CARROLLTON, TX

Comment : I've been looking for a new place to take my car too for automotive services and I think I found it and they are very honest very friendly professionals

1 Reviews

CARROLLTON, TX

Comment : State inspection on Monday, September 28. I was in and out of the facility in about 10 minutes, very comfortable, friendly atmosphere and professional. I would recommend them to anyone.

1 Reviews

CARROLLTON, TX

Comment : Wonderful smooth repair job. Got a quote re AC work. Dropped off car. Picked up after estimated time. Paid the exact quote. Repair completed!

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