AAA Approved Auto Repair Shop Reviews Christian Brother Norman 3050 Yarbrough Way Norman, OK Tel: (405) 701-1811 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 66 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Matthewrebecca guerra Norman, OK Reviewed : 03/14/2025 Comment : Very nice and clean establishment. Staff was welcoming and nice. Service was exceptional!! Will definitely be returning!!! 1 Reviews Dkueny136 Norman, OK Reviewed : 02/27/2025 Comment : *Edit to the review*After the review was sent their service department called us and apologized for what happened. They did refund the money we spent on the initial repair. They did the right thing to correct it, and i need to do the right thing and add it to the review.I would rate them a zero if possible.We brought my son's truck into the shop to have the belt replaced. They called and said it was finished that same day, so we picked it up and drove it home. Then, 2 days later, the new belt was ripped again after being driven only 10 miles. We had it towed through AAA on a Sunday and then called the next day and spoke to them about what happened. They said that they had checked the pulleys and the tension on it, and it was fine, but they would check it again and replace the belt at no charge. It was again said to be good to go, they informed us that it was a faulty belt, so we brought it home. The next day, when it was driven, the new belt ripped again. Either it was put on incorrectly twice, or their inspection of the pulleys and tension wasn't done properly after being there twice. I can accept one mistake or even a faulty part, but it was there twice, and something was clearly overlooked. I do not trust their process or their ability to inspect the vehicle properly. I HIGHLY DO NOT RECOMMEND!!!*Edit to the review*After the review was sent their service department called us and apologized for More 1 Reviews Masoud rostami Norman, OK Reviewed : 01/26/2025 Comment : 1 Reviews Erika dills Norman, OK Reviewed : 01/19/2025 Comment : Excellent customer service & a comfortable clean waiting area. Fast service on my car I was in and out within 30 minutes. They have a great coffee/tea beverage area. 1 Reviews Audrey s Norman, OK Reviewed : 12/31/2024 Comment : I always trusted and liked this place, but my recent experience completely turned me away. When I got my car back after a repair, my driver s side window no longer worked, it had new scratches, and the door rattled. They didn t mention anything about it! My window worked perfectly fine before they touched my car, yet they didn t even bother to tell me they broke it I had to find out myself and reach out to them. They claimed the window stopped working because it was old and quoted me nearly $400 to fix it. After some discussion, they finally offered to replace it if I provided the part, but my car s windows are no longer manufactured, so I d have to buy a used one, which is a hassle I don t know how to navigate. The manager offered to show me surveillance footage, but when I followed up, they ignored me. I m not a confrontational person, so it s incredibly frustrating to see them avoid accountability for an issue they caused. This experience has completely ruined my confidence in this shop.I always trusted and liked this place, but my recent experience completely turned me away. When I got my car back after a repair, my driver s side window no longer worked, it had new scratches, and the door rattled. They didn t mention More 1 Reviews Lauren Norman, OK Reviewed : 12/24/2024 Comment : 1 Reviews Bradon falzon Norman, OK Reviewed : 12/14/2024 Comment : Originally I loved this place and was satisfied with service. In August I went for a oil change like normal and ended up stranded on the side of the road a week later with my engine knocking. I had no fluid in my radiator whatsoever. Everything was intact and working fine. No leaks of any sort. They offered to help and to look at it but I was such in a distraught place that I did not have them look at it or mess with it. I have had issues with this place before and just lost all trust for them after this incident. I am now having to replace my entire engine. Maybe they're at fault or maybe not, fact of the matter is that they touched my car last . I just purchased this car last December and am at a total loss & having to pay 5k for new engine. I Do not recommend.To:Christian Brothers ;Ps. Don't call me to talk to me about my review. There's nothing that can be said or done to change my mind. -Bradon FalzonOriginally I loved this place and was satisfied with service. In August I went for a oil change like normal and ended up stranded on the side of the road a week later with my engine knocking. I had no fluid in my radiator whatsoever. ???More 1 Reviews David glick Norman, OK Reviewed : 12/03/2024 Comment : I dropped my mom???s car after hours on a Saturday Holiday. Got a call first thing Monday morning with a full diagnosis of the problem complete with photos and videos. Problem fixed and a few other minor problems fixed as well. Final priced came in under quoted. Car delivered back to my mom???s garage. Probably the best vehicle Maintenance experience I have ever had. Highly recommend this business.I dropped my mom???s car after hours on a Saturday Holiday. Got a call first thing Monday morning with a full diagnosis of the problem complete with photos and videos. Problem fixed and a few other minor problems fixed as well. Final ???More 1 Reviews Khloe hale Norman, OK Reviewed : 11/25/2024 Comment : Their specials on oil changes can???t be beat! We???ve taken my husband and my car to CB for years now and try to align the oil changes with their specials. We???ve also had other maintenance done there and appreciate the shuttle back home during long waits. I would definitely recommend taking your car here. 1 Reviews Albert blackledge Norman, OK Reviewed : 11/15/2024 Comment : Edit** Unfortunately this honest review is pending deletion and will not help anyone in the future. Once they hold up their end of their deal I will take it down, not untill then.These locations are not the same. The one on the south side is better.They quoted us 300 for breaks and ended up charging us 1000$. They were trying to flush my mom's radiator and break fluid and do all kinds of work we never requested. We have a Mercedes and this thing has sensors for all that stuff so these people are just up-selling weirdos.I went there and got the final bill to 500$. So basically before I brought it there they quoted me for 300$ but then added 2x hrs at 150 per hour. So their quote was even a scam. I asked what was the problem with all this other stuff and they said nothing just routine maintenance but then they wouldn't warranty the breaks? Lol these people are very strange.I do not recommend this location, go to the other ones.Edit** Unfortunately this honest review is pending deletion and will not help anyone in the future. Once they hold up their end of their deal I will take it down, not untill then. ???More Page 1 of 66 |<< 1 2 3 4 5 6 7 8 9 10 → >|