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AAA Approved Auto Repair Shop Reviews Approved

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Chevrolet Buick GMC Cadillac of Mt. Vernon

510 Harcourt Rd
Mt Vernon, OH 43050

Tel: (740) 397-9122
Hours: M-F: 08:00 AM - 05:00 PM
Sat: 08:00 AM - 12:00 PM Sun: Closed


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1 Reviews

Mt Vernon, OH

Comment : Very VERY hard to do business here. Car was handed over with an empty tank, 17 miles to empty. $50K plus for a car and we had to beg to buy it. Wild wild experience.

1 Reviews

Mt Vernon, OH

Comment :

1 Reviews

Mt Vernon, OH

Comment :

1 Reviews

Mt Vernon, OH

Comment : 2nd time in the past few years truck shopping they???ve wasted my time. Typical sales people are fairly lazy. They had something I wanted most recently and took me getting ahold of em for 3 days to even get anything back.Last time drove all the way up to a rusted overpriced truck. Just typical dealership waste of time.2nd time in the past few years truck shopping they???ve wasted my time. Typical sales people are fairly lazy. They had something I wanted most recently and took me getting ahold of em for 3 days to even get anything back. ???More

1 Reviews

Mt Vernon, OH

Comment : I got a few repairs made on my car. Josh and Ben were great to deal with, very professional and communicative.The maintenance guy left my car VERY CLEAN! I???m a clean freak and this was a huge plus for me not having to clean the car after picking it up. Overall I had a great experience and wouldn???t hesitate to take my car there again.I got a few repairs made on my car. Josh and Ben were great to deal with, very professional and communicative.The maintenance guy left my car VERY CLEAN! I???m a clean freak and this was a ???More

1 Reviews

Mt Vernon, OH

Comment : purchased a new GMC 2500 sierra and had USB go bad before I got it home; made an appointment to get it fixed then they called me 10 minutes after I left to have me come back so they could make sure they ordered the right part and said they would call when the parts came in. After 2 ?? weeks I called them and somehow they just came in. took the truck for repair and the technician gouged the console on the truck so they had to order that. finally got it fixed after 4 trips of 40 minutes each way. the day I bought the truck I identified some scratches on the drivers door, call and made an appointment for the first service and have the door repaired but upon after I drove all the way home the call and I'm told the paint and body guy isn't going to be in until the next week, another wasted trip. when I sat down with the salesman on day one he showed my documentation that the truck came with 3 years complimentary ON STAR, not so as it's only 30 days and I'm still arguing with GM with no relief in sight even thoughit'son my purchasedocumentation. Final thoughts: go to a different dealership, these folks will lie to you just to make a sale.purchased a new GMC 2500 sierra and had USB go bad before I got it home; made an appointment to get it fixed then they called me 10 minutes after I left to have me come back so they could make sure they ordered the right part and said they ???More

1 Reviews

Mt Vernon, OH

Comment : Always helpful and friendly service team willing to do the little extras for customers (like drop me off at work down the road while my vehicle is being serviced.).

1 Reviews

Mt Vernon, OH

Comment : I primarily worked with Joshua Lopez, my Service Advisor, who kept me informed and brought the needed service on my car up to date. I was very pleased that the service was completed ahead of schedule!

1 Reviews

Mt Vernon, OH

Comment : Experience with body shop started out fine but deteriorated. Q Paint job only so-so & didn't order & provide the correct door edge guards for my car. Won't even return my calls.

1 Reviews

Mt Vernon, OH

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