Reviewed : 08/27/2025

Comment :

Reviewed : 08/21/2025

Comment : On a long road trip to drop my son off at college our air conditioning started malfunctioning. We pulled in very close to closing time and Allen expertly diagnosed a broken radiator cap/valve causing low coolant. They put water in our radiator and Edwin found and gave us a replacement cap that worked. Allen gave us advice of how to proceed to ensure the fix worked. We were very grateful that Allen and Edwin helped us, even though they were closing soon. They didn’t even charge us, which I personally appreciated! So far, the fix worked! Thank you Certified Auto Repair!!!! -Tracy and Jake

Reviewed : 07/25/2025

Comment : Great and honest repair shop! My car stopped in the middle of the street last night, so I called Triple A to come check it out. The tow guy came to check the battery and said it isn't the battery. So, he had to tow it to a nearby shop. The next morning, I came back to the shop and they helped me fixed the problem without charging me. Highly recommended!

Reviewed : 07/25/2025

Comment : Great and honest repair shop! My car stopped in the middle of the street last night. Triple A came to see what's wrong, but the tow guy couldn't figure out so he towed it to a nearby shop. They helped me fixed the problem the next morning, and didn't charge me anything. They just gained another future customer!

Reviewed : 07/02/2025

Comment : I have been doing business with Allen for several years. He and his staff are always efficient and friendly. They provide excellent service at reasonable prices.

Reviewed : 06/27/2025

Comment : Great prices and very knowledgeable employees. Highly recommended. I went in for an oil change and transmission drain and fill on my Lexus IS350 and they did everything by the book by first inspecting the current fluids to see if it was safe to drain and fill.

Reviewed : 06/03/2025

Comment : I've been going to Certified Auto for the past 10 years now. During that time I've had 4 different cars and moved outside the Pasadena area. Despite that, I keep going back Certified Auto because they do excellent work, are honest and transparent. If they can find the needed part at a lesser rate or after market, they will let you know and allow you to make to choice.

Reviewed : 05/01/2025

Comment : Came here after a terrible experience at a local dealership. They were knowledgeable, helpful, and cared about helping me sort out what was happening with my car. I am very appreciative and will absolutely be back for routine maintenance and repairs that come up.

Reviewed : 04/22/2025

Comment : I highly recommend Certified Auto Repair Specialist. It's evident that Allen and Edwin are dedicated to Quality and Customer Service. I have been very impressed by the commitment to their Code of Ethics. Edwin and his ASE-certified technicians are outstanding. They expertly replaced the rear shocks and airbag suspension on my Lexus GX 470. The workmanship was exceptional and the price was very fair. When you go to their shop, you'll experience the Pride in their Business and the Care for their Customers that I immediately saw and felt. The shop is clean, organized and uncluttered. Communication is clear, friendly and very straightforward. Cost is also straightforward and very fair. And, the Technicians are very professional, knowledgeable, and super efficient. I'm very happy I found this automotive repair shop and will be back if I ever have any issues. Thank you!

Reviewed : 04/22/2025

Comment : I highly recommend Certified Auto Repair Specialist. It’s evident that Allen and Edwin are dedicated to Quality and Customer Service. I have been very impressed by the commitment to their Code of Ethics. Edwin and his ASE-certified technicians are outstanding. They expertly replaced the rear shocks and airbag suspension on my Lexus GX 470. The workmanship was exceptional and the price was very fair.
When you go to their shop, you’ll experience the Pride in their Business and the Care for their Customers that I immediately saw and felt. The shop is clean, organized and uncluttered. Communication is clear, friendly and very straightforward. Cost is also straightforward and very fair. And, the Technicians are very professional, knowledgeable, and super efficient.
I’m very happy I found this automotive repair shop and will be back if I ever have any issues. Thank you!