Reviewed : 12/11/2025

Comment : Prompt and reliable service, as always. I wish they would not knock my seat cover off and would replace my seat to where it was. I always have to readjust seat height, angle, distance from pedals. Very annoying.

Reviewed : 12/08/2025

Comment : Honest service and professional assessment

Reviewed : 12/08/2025

Comment : Pleasant staff, clean facility. Good communication & sets reasonable expectations.

Reviewed : 11/29/2025

Comment : Friendly, easy to schedule and trustworthy.

Reviewed : 11/25/2025

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Reviewed : 11/18/2025

Comment : I'm 2nd generation using Carters. They know me and my vehicles.

Reviewed : 11/09/2025

Comment : Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced and a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

Reviewed : 11/06/2025

Comment : Have been going to Carters for over 25 years with all of my families cars. Always upfront about things cost and can count on the quality of their work. Nothing but a great experience.

Reviewed : 11/03/2025

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Reviewed : 11/01/2025

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