Reviewed : 08/10/2025

Comment : I just moved to Carlsbad a couple months ago and found this shop walking distance from my place. Unfortunately it was at a time when both of our vehicles were having some pretty serious problems at the exact same time, but luckily the team at Carlsbad Auto took care of me.

They are very organized, have great communication, and excellent customer service overall. I loved that they add pictures of issues with the vehicle to the inspection reports and fully explain everything without you having to ask.

My usual experience with mechanics up until this point is they just tell you what's wrong, and you have to ask a bunch of questions to understand what the problem is (or if it's even actually a major problem). These guys make it clear, breakdown whats urgent vs not, etc. Also the 24/7 pickup & drop off lock box is super convenient considering I can just walk from my apartment whenever I'm available.

Pricing seems fair and standard for the area. It would be awesome if they offered a labor discount when multiple repairs share overlapping work (mostly saying that because I have an old truck that needs a ton of work lol). Then again I'm not a mechanic so it's hard to say if this is a reasonable request.

Everyone I've met from the team has been great. I'll be coming back as long as I live here. Highly recommend.

Reviewed : 08/07/2025

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Reviewed : 08/07/2025

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Reviewed : 08/04/2025

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Reviewed : 08/04/2025

Comment : I have a 2007 Civic Hybrid Honda with over 250k miles. Driving to Carlsbad, CA from Phoenix, AZ, my car started to lose power. I made it to the city but only had a week before I needed to head back. They helped me find a tow truck, communicated via text and phone calls all week, and my car was done before I needed to go home. It drove back to Phoenix with no problems.
They did a great job working on my hybrid battery and while it was expensive, I didn't feel they were taking advantage of my situation. I appreciate all the hard work they put into my car and hopefully, it will last a long time before I have other problems.

Reviewed : 07/28/2025

Comment : Great and friendly company. Honest and quick! Would definitely recommend!

Reviewed : 07/28/2025

Comment : Excellent service, very smooth and efficient.

Reviewed : 07/24/2025

Comment : Carlsbad auto is amazing!! I vacation in Carlsbad once a year and I’ve taken my car to them twice. They do such good work, are kind, and communicative. Jen and Kiara were the two main representatives I spoke to and they are the best! They both explained things clearly and very obviously know what they’re doing and talking about. They also went above and beyond helping me to make sure I got back home in time and made sure I was happy with the results. I had to get my transmission replaced there and they found that I had 6 bolts missing in my transmission from when I got my engine replaced at a Kia dealership! They went above and beyond to find the bolts and guides so that I would be safe to drive my vehicle all the way back home to Utah. They also have a very thorough note taking/ form process that made it very helpful when I needed to show the Kia dealership that changed my engine how badly they messed up. Carlsbad Auto stands by their work, have excellent customer service, and have saved me in quite a few unique predicaments.

Reviewed : 07/24/2025

Comment : They tuned up my 89 Mustang and it’s running great now.

Reviewed : 07/22/2025

Comment : Great communication, all repairs and test results explained.
Trustworthy service. I found Carlsbad Auto after constantly receiving exorbitant repair bills from another mechanic. Carlsbad Auto does not recommend services you don’t need. It’s a relief to have found them and feel confident you’re getting fair prices and service. . I won’t go anywhere else for my car.