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AAA Approved Auto Repair Shop Reviews Approved

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Car Masters

3801 Nicholasville Centre Drive
Lexington, KY 40503

Tel: (859) 272-1070
Hours: M-F: 08:00 AM - 05:30 PM
Sat: Closed Sun: Closed


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1 Reviews

Lexington, KY


Visit #1: I had some spark plug trouble with my car and attempted to fix it myself. Of course, I had a defective part or two, but I didn't know that at the time, so I brought my car to Carmasters to have it checked out. Not only did they ID the issue pretty quickly and fix it, they also had a loaner vehicle for me to use in the meantime so that I didn't miss work at all, not to mention that I didn't get charged for excessive unnecessary service that is typical of other auto repair shops. These people came through for me and did it very well.

Visit #2: I had another misfire issue with my vehicle and once again brought it back to Carmasters to have it checked out. As before, they ID'ed and fixed the issue pretty quickly; also like the last time, they gave me a loaner so that I didn't miss work either. In addition, I was also planning on getting an oil change before my car started malfunctioning, so they were able to squeeze that in and get it done for me as well.

I've already decided that this auto shop was great after the first time they fixed my car and would be bringing it back if I ever needed to get it fixed again. After getting excellent service the second time around, I'm not taking my car to any other auto shop ever again. Carmasters is the best in the area. Their previous praise from past customers has been greatly earned and they proved this to me with my two visits. Keep up the great work.'>

Comment : I've brought my car to Carmasters twice now and both times they came through for me very excellently. I meant to write a review after the first time, but got caught up in other things, so I'm definitely writing one now.

Visit #1: I had some spark plug trouble with my car and attempted to fix it myself. Of course, I had a defective part or two, but I didn't know that at the time, so I brought my car to Carmasters to have it checked out. Not only did they ID the issue pretty quickly and fix it, they also had a loaner vehicle for me to use in the meantime so that I didn't miss work at all, not to mention that I didn't get charged for excessive unnecessary service that is typical of other auto repair shops. These people came through for me and did it very well.

Visit #2: I had another misfire issue with my vehicle and once again brought it back to Carmasters to have it checked out. As before, they ID'ed and fixed the issue pretty quickly; also like the last time, they gave me a loaner so that I didn't miss work either. In addition, I was also planning on getting an oil change before my car started malfunctioning, so they were able to squeeze that in and get it done for me as well.

I've already decided that this auto shop was great after the first time they fixed my car and would be bringing it back if I ever needed to get it fixed again. After getting excellent service the second time around, I'm not taking my car to any other auto shop ever again. Carmasters is the best in the area. Their previous praise from past customers has been greatly earned and they proved this to me with my two visits. Keep up the great work.

1 Reviews

Lexington, KY

Comment :

1 Reviews

Lexington, KY


But first, I want to apologize to everyone at Car Masters for taking so long to send this. ????

Where do I even begin? It would take a novel to say all that's so awesome about Car Masters.

I'll start here:
I know I'm not the only one who has felt nervous about having repairs done, right?

You won't at Car Masters.

I've never felt that way for a moment. They have a level of integrity that is far beyond any business I've worked with.

They are honest, kind, respectful, and consistently go out of their way to be helpful on so many levels.

If that's not enough, I also want to mention something that matters a lot to me as a woman:

It's a bonus that this shop is woman-owned, because I love supporting women-owned businesses, but what is truly amazing to me is that I have always felt completely safe and genuinely respected by the men at Car Masters. It?s clear that Michelle has created a culture of respect and integrity there, which is something I?ve not experienced at ANY other repair shop in my life.

From the first moment I stepped into the shop and spoke with Tim, to every visit since then, I have felt at ease and respected by everyone there. No talking down to me, pressure, or discomfort?just genuine kindness, professionalism, and honesty every time.

If you are looking for a place where you trust both the people and the work, and where you will be treated with care and respect, Car Masters has been exactly that for me. If I can help it, this will be the only place I ever take my vehicle.

If you are looking for a mechanic in Central Kentucky ? Nicholasville/Lexington area ? your vehicle will be in the BEST hands here. I highly recommend them.'>

Comment : I'm writing this because good, honest businesses like this one deserve to be recognized and supported.

But first, I want to apologize to everyone at Car Masters for taking so long to send this. ????

Where do I even begin? It would take a novel to say all that's so awesome about Car Masters.

I'll start here:
I know I'm not the only one who has felt nervous about having repairs done, right?

You won't at Car Masters.

I've never felt that way for a moment. They have a level of integrity that is far beyond any business I've worked with.

They are honest, kind, respectful, and consistently go out of their way to be helpful on so many levels.

If that's not enough, I also want to mention something that matters a lot to me as a woman:

It's a bonus that this shop is woman-owned, because I love supporting women-owned businesses, but what is truly amazing to me is that I have always felt completely safe and genuinely respected by the men at Car Masters. It?s clear that Michelle has created a culture of respect and integrity there, which is something I?ve not experienced at ANY other repair shop in my life.

From the first moment I stepped into the shop and spoke with Tim, to every visit since then, I have felt at ease and respected by everyone there. No talking down to me, pressure, or discomfort?just genuine kindness, professionalism, and honesty every time.

If you are looking for a place where you trust both the people and the work, and where you will be treated with care and respect, Car Masters has been exactly that for me. If I can help it, this will be the only place I ever take my vehicle.

If you are looking for a mechanic in Central Kentucky ? Nicholasville/Lexington area ? your vehicle will be in the BEST hands here. I highly recommend them.

1 Reviews

Lexington, KY

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.

1 Reviews

Lexington, KY

Comment : I have been following locally owned Carmasters on Facebook and Palomar Neighborhod App for two years due to their 5-star reviews and the owner, Michelle, directly reaching out and communicating with customers. However, today was my first visit to Carmasters and they were everything I had hoped they would be.

I had them order, mount, balance, and install 4 new Michelin Tires with pressure sensors, front struts, rear shocks, rear brakes and rotors, and an alignment on my 2014 Toyota Highlander. Manager, Tim Morris worked with me to order the correct tires and parts and called me to discuss their discovery of needed rear brake pads and rotors which I knew to be accurate according to my maintenance records. Moreover, the cost for parts and labor was fair, not to mention they presented me with an itemized bill I could plainly understand.

Based on my first visit to Carmasters, I will certainly return next time my car needs repairs.

1 Reviews

Lexington, KY

Comment : Had to take my Jeep in for several reasons. They checked out my entire vehicle and made suggestions. They didn't try to sell me anything I didn't need. The price was great for the work needed and they took care of everything for me. Thanks Car Masters!

1 Reviews

Lexington, KY

Comment : I had asked them to fix my clutch and then they had told me I needed a rear differential replacement, then a new gas tank. Each time that they release the truck back to me it continues to have the same issues as it did from before I had brought it in for repairs I have now paid 1800+ for repairs and have not been able to drive the truck for over three weeks without it having issues regarding the clutch / rear differential they are now telling me that they will not come pick up the truck and make things right I am writing this because I don't want anyone else to go through this because I am now in debt and have no way back and forth to work. Maybe this will get their attention and makes things right by me and there name

1 Reviews

Lexington, KY

Comment : Will not go anywhere else they have fixed my truck multiple times. They are excellent. If there is a low review it's because they have not actually been here. They are awesome and straight forward.

1 Reviews

Lexington, KY

Comment : 10/10 Experience! They were very helpful and knowledgeable about vehicles. They took care of me right away and had me back up and running in no time!

1 Reviews

Lexington, KY

Comment : I can't say enough about Car Masters and their customer service. I needed some intense work done on my Acura MDX and I was referred to Car Masters by a locally own business in Nicholasville. I called, got a very reasonable price and scheduled to have the work done. It was completed in one day. I am very happy with Car Masters. I try to use locally owned businesss as much as possible. They have a new customer for life! Thank you Car Masters for a fantastic experience!

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