Reviewed : 11/02/2025

Comment : I have been following locally owned Carmasters on Facebook and Palomar Neighborhod App for two years due to their 5-star reviews and the owner, Michelle, directly reaching out and communicating with customers. However, today was my first visit to Carmasters and they were everything I had hoped they would be.

I had them order, mount, balance, and install 4 new Michelin Tires with pressure sensors, front struts, rear shocks, rear brakes and rotors, and an alignment on my 2014 Toyota Highlander. Manager, Tim Morris worked with me to order the correct tires and parts and called me to discuss their discovery of needed rear brake pads and rotors which I knew to be accurate according to my maintenance records. Moreover, the cost for parts and labor was fair, not to mention they presented me with an itemized bill I could plainly understand.

Based on my first visit to Carmasters, I will certainly return next time my car needs repairs.

Reviewed : 10/24/2025

Comment : Had to take my Jeep in for several reasons. They checked out my entire vehicle and made suggestions. They didn't try to sell me anything I didn't need. The price was great for the work needed and they took care of everything for me. Thanks Car Masters!

Reviewed : 10/16/2025

Comment : I had asked them to fix my clutch and then they had told me I needed a rear differential replacement, then a new gas tank. Each time that they release the truck back to me it continues to have the same issues as it did from before I had brought it in for repairs I have now paid 1800+ for repairs and have not been able to drive the truck for over three weeks without it having issues regarding the clutch / rear differential they are now telling me that they will not come pick up the truck and make things right I am writing this because I don't want anyone else to go through this because I am now in debt and have no way back and forth to work. Maybe this will get their attention and makes things right by me and there name

Reviewed : 07/10/2025

Comment : Will not go anywhere else they have fixed my truck multiple times. They are excellent. If there is a low review it's because they have not actually been here. They are awesome and straight forward.

Reviewed : 07/03/2025

Comment : 10/10 Experience! They were very helpful and knowledgeable about vehicles. They took care of me right away and had me back up and running in no time!

Reviewed : 07/02/2025

Comment : I can't say enough about Car Masters and their customer service. I needed some intense work done on my Acura MDX and I was referred to Car Masters by a locally own business in Nicholasville. I called, got a very reasonable price and scheduled to have the work done. It was completed in one day. I am very happy with Car Masters. I try to use locally owned businesss as much as possible. They have a new customer for life! Thank you Car Masters for a fantastic experience!

Reviewed : 06/27/2025

Comment : We all have our favorite "go to" places for various services, and CarMasters has been my "go to" for car repair, maintenance and any other car related issues, for over a decade. This family business, managed by Michelle, is five star for me, and she and Tim have kept me running well through two different vehicles. I have found them to be trustworthy, not out to make money off me (as a woman alone bringing in her car is apt to be) and they have fixed the issues every time. Their advice on how to take the best care of my cars has been spot on every time. Even when I need a service, they don't offer, I can count on Michelle to send me to the perfect source. Thanks, Michelle and Tim and the guys in the back, for your always excellent service. Judy Irvin

Reviewed : 05/23/2025

Comment : A+! They're the best independent shop I've found in Lexington, very reasonably priced and they did not take the opportunity to upsell me on repairs that they easily could have. I will be using them for all my future work that isn't under warranty.

Reviewed : 04/22/2025

Comment : Candy, Comfort, and Car Repairs - I’m so glad that I finally got to meet the owner, Michelle. They’ve always done a great job on my car (whether maintenance or repair). Plus, there’s snacks while you wait (which is a nice touch.)😊

Reviewed : 04/18/2025

Comment : My 2016 ford escape’s electronic power assisted steering broke, a major issue that made it un-drivable - I took it to the dealership and they quoted me a price of over FOUR THOUSAND DOLLARS! So I googled other repair shops and Car Masters gave me a quote the fastest and for way way less than the dealership. They picked it up and had it fixed and ready in just a few days even though they were busy with other cars. I highly recommend them and will definitely go to them for any future repairs.