Reviewed : 11/28/2025

Comment : This is a response to Paige lying on my review you treated me wrong and also was the one yelling and talking over me and refusing to work on my vehicle because you were not organized and quoted me wrong. Wasn’t no “misunderstanding “ you couldn’t answer any of my questions cause I read you back the quote YOU gave me!! And all you had to do was just say you made a honest mistake and we could of conducted business but you chose to paint a picture to your manager that I was the aggressor and it was you the entire time leading with emotions and no logic your business is terrible and built around lies avoid this place they rather screw over people than do honest work stay away from this place. On and yeah they charged me for a diagnosis that they’re refusing to email me and have my number blocked these people are scams!!! Greenville Nc location

Reviewed : 11/08/2025

Comment : Very appreciative for all of the help today. We had my daughter’s car towed there. We did not receive good news but Shane and everyone at the front desk were absolutely incredible. Capital will be our go to in Greenville moving forward.

Reviewed : 11/07/2025

Comment : Awesome service 💓

Reviewed : 10/28/2025

Comment : While not automotive related directly, this morning, I discovered a cat in my car under the engine and was in panic mode. I called Capital Automotive to see if they could help and immediately they said come up and see if they could. Fortunately, the kitty was rescued and all is well. Thank you thank you thank you!!!

Reviewed : 10/28/2025

Comment : While not automotive related directly, this morning, I discovered a cat in my car under the engine and was in panic mode. I called Capital Automotive to see if they could help and immediately they said come up and see if they could. Fortunately, the kitty was rescued and all is well. Thank you thank you thank you!!!

Reviewed : 10/27/2025

Comment : So I received a call from the shop Shaw the “Manager” and Paige the one who did my quote both treated me so bad for asking questions about the quote I was giving from Paige she quoted me $1700 for my repair a few weeks ago today when I went in to pay a portion towards the repairs I was told it was going to be 2900, so I ask Paige how did we get from one price to the next she “instantly” went into a rage and attack mode and started saying she got customers and wasn’t going to argue with me not once did I raise my voice or call her out her name, i stated and reassured her that I wasn’t trying to be rude to her I just wanted to gain understanding on how the quote went up $1200 from the original quote that was giving and she could not explain, she said she don’t where the mix up happened at, I stated I wasn’t confused because I wrote everything down when she first called me with the original quote so that’s what I budgeted for…Shawn the Manager is in the background at this point telling her to hang up on me and grabs the phone and screams “YOU TALKING TO A MAN NOW YOU PUSH OVER “ and refuses to work on my truck and told me to come pick it up and hung up on me, not once did I curse at Paige raise my voice etc I was nothing but respectful and was talked to like a animal GREENVILLE or any surrounding areas I don’t recommend this shop they don’t seem organized in the finance department at all and will add fees when they feel like it I feel as if they should of just admitted that Paige messed up on the quote and we went from there instead they accused me or arguing and cursing her out which never happened I left the call with so many unanswered questions and mood was ruined I went in the shop with such good and hopeful energy little did I know how hateful Shawn and Paige were and this not stopping here I hate that these businesses treat people so low and worthless I will get to the bottom of this. Please avoid this place I was recommended by AAA I will be giving them a call as well.

Reviewed : 10/08/2025

Comment : They mark up prices for parts 50% all parts and they don't have any certified mechanics working for them

Reviewed : 07/08/2025

Comment : The only place I will take my car to!! Great work great prices great environment.

Reviewed : 06/16/2025

Comment : Regina is one of the best people ever she worked with myself and my daughter trying to get her car fixed doing the inspection helping us with tires like anything we asked she was right there ready to help us and give suggestions as how to fix it like if I lived in Greenville and if my daughter was going to stay in Greenville we would use the shop over and over again and we highly recommend it.

Reviewed : 06/16/2025

Comment : Regina is one of the best people ever she worked with myself and my daughter trying to get her car fixed doing the inspection helping us with tires like anything we asked she was right there ready to help us and give suggestions as how to fix it like if I lived in Greenville and if my daughter was going to stay in Greenville we would use the shop over and over again and we highly recommend it.