Reviewed : 02/07/2026

Comment : Had my daughters waiting for 3.5 hrs stranded on a major highway.Gave an ETA of 3:40am after being stranded and then told them they would be 1.25 hrs delayed. I called Geico and they said this was totally unacceptable. I went out there myself and changed the flat and then called their dispatcher who lied and said Geico cancelled the tow at what point I called her out on her lie and said I just got off the phone with Geico and they never said such a thing. Told her to tell the tow truck driver to EAD suggested she EAD to. Beware of this company and stay far away as possible from them.

Reviewed : 01/25/2026

Comment : I am a firm believer in expressing gratitude when good-great exemplary service is given so here I am.
I experienced an incident with my car after a late night pre-winter storm run @ Walmart in Rio Grande. The store had just closed and it was frigid out {in the teens} and immediately I contacted my local AAA. After my call was handled by the company agent, I had their dispatch arrive within less than 10 minutes.

"Tow Truck Chuck" was outstanding. He handled everything with sheer professionalism and aplomb. My car was immobilized and in a 'unique predicament' which required some fast and clever thinking and Chuck delivered. With his assistance, everything was executed competently and securely. He is an asset and a credit to his employer and be assured, this review is completely predicated on the exceptional service he provided.

Thanks "Tow Chuck Truck" for the friendly helping hand when it was urgently needed.

Reviewed : 01/21/2026

Comment : I just wanted to come back and thank you. The night before my car broke down and would turn on at all. Out of the kindness in his heart he seen my hazard light on the side of the highway and decided to pull over to help, he didn?t have to be he did. He even help get my car working and showed me what was wrong, how to fix it and where to get the thing I need. I am beyond grateful for the help he provided. He an amazing guy. Thank you again!!!

Reviewed : 12/29/2025

Comment : Al from Cape May Riggins was my guardian angel today! I came out of CVS in Ocean City, NJ and was unable to start my car. Turned the key several times, but nothing. Looked like "check oil' and "check battery" lights on the dashboard. Al showed up in less than the time promised.He didn't just get ready to tow the car. He sat in the car to troubleshoot, and figured out my issue! The gear shift wasn't completely engaged. I had been able to park ok when i arrived and get key out of ignition, but didn't realize it was not fully engaged! What a relief....to be able to drive away, no tow, no huge mechanics bill. To me, he went above and beyond. He actually took the time to troubleshoot, and show me what had happened. It's so good to know that there are honest, hardworking people out there, caring and professional. Thank you Al.and thank you Cape May Riggins. You restored my faith in human nature! Maureen Sharkey

Reviewed : 12/19/2025

Comment : Good people great service

Reviewed : 12/08/2025

Comment : This company stated that they would be here at 5:03, after calling at 4:03. At 6:35, I finally canceled.

I canceled after:
1. Being yelled at by a tow driver for being told I could not ride along unless I waited 2 extra hours (I use Geico, and I stated clear that I would be going with them.

2. The main phone person giving attitude to the Geico lady (she was livid, and reported them herself.)

3. The original driver marking it as “complete” only for me to have to call Geico AGAIN to remedy it

4.the second driver, who said he’d be there in 15 minutes, deciding that 15 minutes means “I’ll call you in 15 minutes to tack on another 20”

I hate the stereotypes around tow truck companies being shiesty and the likes. This company embodies that trope to the point of near parody. I have no clue how well they actually tow, because they refuse to do their job.

Based on the attitudes of those who work there, stay away. They do not care about you. They will make you wait. They will yell at you.

Photo proof that I DID “hire” them. I would not be surprised if they delete poor reviews.

Reviewed : 11/29/2025

Comment : MY MAN TOW TRUCK CHUCK IS THE MAN FOR THE JOB !!!! He made the whole experience much better for me with this being my first time so he’s definitely the guy for the job!! @TOWTRUCKCHUCK

Reviewed : 11/27/2025

Comment : Tow Truck Chuck at Cape May Riggins showed up incredibly fast and immediately put us at ease. His kindness stood out from the moment he arrived: patient, reassuring, and genuinely looking out for us. He didn’t just do the job; he went above and beyond, helping every step of the way and making sure we got where we needed to go safely.

It’s rare to meet someone so helpful and kind in a stressful moment. We’re really grateful Chuck was the one who came. Highly recommend him.

Reviewed : 11/24/2025

Comment : Thank you to tow truck chuck he really helped me out a big much I appreciate the service dude !

Reviewed : 11/14/2025

Comment : Tow truck chuck is the man. Was having a bad day and his company pulled it back together. Timely and friendly service