Reviewed : 08/28/2025

Comment : I am so glad I found this place. They are organized and on top of what’s going on. They send detailed quotes to your phone.
Very clean office. You won’t be disappointed.

Reviewed : 08/26/2025

Comment : I had a great experience at Callaway’s Automotive in North Richland Hills! Troix provided excellent care, explained everything clearly, and got my repairs done in a timely manner. The pricing was very reasonable, and the quality of work and expertise gave me full confidence in their service. Everyone was great. Highly recommend!

Reviewed : 08/15/2025

Comment : Very happy to find a local mechanic that will work on my 20 year old truck. They did great and exceeded my expectations.

Reviewed : 08/04/2025

Comment : I just called, and the woman who answered my call was rude and impolite. She didn't let me finish my conversation just to ask if anyone spoke Spanish. I wasn't asking for free service. I can't take any more credit for this, but next time I'll be more discreet. I immediately went to another company, and they don't have any Spanish speakers either, but they were more empathetic. Thanks to the owner for being concerned.

Reviewed : 08/01/2025

Comment : We appreciate the service we were given. Even as busy as they were, they had time to come pick us up when the vehicle was finished since we have only the one vehicle. Thanks a ton!

Reviewed : 08/01/2025

Comment : Great place. Friendly people. Easy to work with. The work was great and they kept me informed. Will definitely use again, and I highly recommend.

Reviewed : 08/01/2025

Comment : A Cautionary Experience: Please Read Before Bringing Your Vehicle Here Unfortunately, I have to leave a 1-star review. I hesitated to post this because I know everyone can have a bad day, but my experience at Calloway's Automotive was concerning enough that it needs to be shared. Early last year, I brought my Toyota Highlander to Calloway's after a traction control warning light appeared. The vehicle was running smoothly; I drove it into the shop without any issues. After their inspection, they recommended replacing the high-pressure fuel pump and swapping the fuel injector on cylinder one. I agreed to the repairs and paid nearly $1,200. Shortly after picking it up, the vehicle stalled just one block away. I had to push it back to the shop. After a second round of diagnostics, I was told I needed a new engine for $10,800. That didn't sit right with me, so I declined the repair and decided to have the Highlander taken to a certified Toyota dealership for a second opinion. But here's the part that really raised alarms: the car, which I had driven in with no trouble, now wouldn't even start. I had to pay for a tow just to get it out of Calloway's. At the Toyota dealership, their technicians had it diagnosed in under 30 minutes. The issue? A simple relay or fuse had not been reinstalled by Calloway's, causing the no-start condition. Nothing was wrong with the engine. This is a cautionary tale. I understand there's a shortage of experienced technicians, and I support training new talent, but this kind of oversight suggests a serious lack of supervision or quality control. Most of us can't afford for our vehicles to be misdiagnosed or treated like learning experiments. I hope this helps others make a more informed decision.

Reviewed : 08/01/2025

Comment : A Cautionary Experience: Please Read Before Bringing Your Vehicle Here

Unfortunately, I have to leave a 1-star review. I hesitated to post this because I know everyone can have a bad day, but my experience at Calloway’s Automotive was concerning enough that it needs to be shared.

Early last year, I brought my Toyota Highlander to Calloway’s after a traction control warning light appeared. The vehicle was running smoothly; I drove it into the shop without any issues. After their inspection, they recommended replacing the high-pressure fuel pump and swapping the fuel injector on cylinder one. I agreed to the repairs and paid nearly $1,200.

Shortly after picking it up, the vehicle stalled just one block away. I had to push it back to the shop. After a second round of diagnostics, I was told I needed a new engine for $10,800.

That didn’t sit right with me, so I declined the repair and decided to have the Highlander taken to a certified Toyota dealership for a second opinion. But here’s the part that really raised alarms: the car, which I had driven in with no trouble, now wouldn’t even start. I had to pay for a tow just to get it out of Calloway’s.
At the Toyota dealership, their technicians had it diagnosed in under 30 minutes. The issue? A simple relay or fuse had not been reinstalled by Calloway’s, causing the no-start condition. Nothing was wrong with the engine.

This is a cautionary tale. I understand there's a shortage of experienced technicians, and I support training new talent, but this kind of oversight suggests a serious lack of supervision or quality control. Most of us can't afford for our vehicles to be misdiagnosed or treated like learning experiments.

I hope this helps others make a more informed decision.

Reviewed : 07/29/2025

Comment : Acabo de llamar y la mujer que atendio mi llamada es grosera, poca educacion, solo por preguntar si alguien hablaba espanol, no me dejo terminar de hablar, no estaba pidiendo que me atendieran gratis.

Reviewed : 07/25/2025

Comment : Always great service at a reasonable price