Reviewed : 01/12/2026

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Reviewed : 01/01/2026

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Reviewed : 12/29/2025

Comment : This shop is wonderful to work with. Super efficient and provides excellent work.

Reviewed : 12/26/2025

Comment : I had my Chevy Cruze in for repair in the Painesville location due to an impact. Caliber sent texts every few days to let me know the job was coming along, an upfront, honest appraisal was sent to me less than 24 hours after they got the car. They handled all of the insurance litigation, and I didn't have to do anything but drop off the car and pick it up on completion. The car performs like new, and the paint looks flawless; I am so appreciative. I am very happy with the service and will use them again!

Reviewed : 12/22/2025

Comment : Did a wonderful job on my repairs after my vehicle was involved in an accident. Kept me informed and a high quality job! Highly recommend!

Reviewed : 12/19/2025

Comment : Nothing but good things to say about my experience with the entire team. Kelly at the front desk,,, superb. Got my car down earlier than promised,,,

Reviewed : 12/18/2025

Comment : Highly recommend

Reviewed : 11/24/2025

Comment : Great communication and vehicle was completed prior to date.

Reviewed : 11/24/2025

Comment : ⭐⭐⭐⭐⭐ 5-Star Review for Caliber Collision

I recently had my Ram repaired at Caliber Collision after a deer strike, and I couldn’t be more pleased with the entire experience. I have a couple of friends in the business whom I trust, but the lifetime warranty Caliber offers ultimately gave me peace of mind and helped guide my decision. I want to be clear—this wasn’t about not trusting anyone I know; it was simply about choosing the option that provided long-term protection for my truck.

From the moment I arrived, Kellie at the front desk set the tone with her warm, genuine professionalism. She made me feel like family the moment I walked in, not just another repair ticket.

Jen, my adjuster, was equally outstanding. Her communication was prompt, clear, and consistent throughout the entire process. She took the time to explain everything, kept me updated, and ensured I felt supported from start to finish.

The repair work itself was top-notch—my truck looks brand new again. But what truly sets Caliber apart is the combination of quality craftsmanship and exceptional people who genuinely care about their customers.

If you’re looking for skilled work, honest communication, and the reassurance of a lifetime guarantee, Caliber Collision is an excellent choice. They turned a stressful situation into a smooth, confident experience. Highly recommended.

Reviewed : 11/17/2025

Comment : The staff is great. They kept me updated throughout the whole process and even called to set up a time for me to come and check over the repairs and pick up my vehicle