Reviewed : 04/24/2026

Comment : The truck was totally repainted due to a car Wash incident Received the truck back with noticeable issues in the paint and a hood that is not completely painted I feel that this is unacceptable due to the fact that they had the vehicle for over 20 days and these issues are noticeable to an untrained eye
When they fix these issues, I will give them five stars, but till then we will see.

Reviewed : 04/18/2026

Comment : From start to finish I was treated like some kind of VIP. The customer service is the best I have ever gotten from any business. It has made me reconsider my the service I give my customers as a business owner.

Reviewed : 04/10/2026

Comment : Friendly, professional, and most importantly the job was done very very well. Thank you, Courtney, for the amazing customer service and keeping me informed about my car. Will make sure to share the great experience with people in my circle and recommend Caliber North Ridgeville.

Reviewed : 04/10/2026

Comment : I had a wonderful experience with Caliber Collision. Debi and Courtney were fantastic! They listened to my concerns, were patient, and welcoming; as I was very concerned about the damages to my car after the windstorm we had a couple of weeks ago. They suggested faster services with Matt and Dan at their North Royalton location. The whole team went above and beyond to ensure the work was done correctly and efficiently. Additionally, updating me the whole way through. Their customer service is impressive and outstanding! My car was not only in great hands but looks like I bought it off of the lot again. They were thorough in looking at my car before it was fixed and went over the areas again after with me. They took great care of both of us! Would absolutely suggest any friends or family to take their business at either location if they are in need of work done on their vehicles. Thank you very much to both teams!

Reviewed : 04/03/2026

Comment : Great company, they are great with updates. Their work is awesome. Courtney is the best

Reviewed : 03/31/2026

Comment : Communicative and friendly the whole way!!

Reviewed : 03/27/2026

Comment : The truck looks better than it ever has! Great body repair!

Reviewed : 03/27/2026

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Reviewed : 03/11/2026

Comment : Excellent staff and great communication! Did an wanting job on my car and looks brand new

Reviewed : 03/07/2026

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