Reviewed : 04/18/2025

Comment : Great customer service and knowledgeable, Very helpful and try to save you money.

Reviewed : 04/14/2025

Comment : Absolutely the best customer service that I have ever received at an auto shop hands down. These individuals truly care about the work that do and doing it right. I cannot recommend this enough! Get all your auto needs completed here!

Reviewed : 04/13/2025

Comment : Love this place. Everyone was nice, the place was super clean and you really felt at home while waiting on your vehicle.

Reviewed : 04/12/2025

Comment : love this shop.their prices are much better thank most shops in area. very respectful family friendly staff. best labor and diagnosis pricing by far in area!.I always bring all my cars here when something doesn't feel right. They get it fixed pretty quick! 👍🏽

Reviewed : 04/11/2025

Comment : Excellent service very nice facility

Reviewed : 04/08/2025

Comment : Just get my car inspection today and the process took a little bit longer than expected due to some internal issue, an they offer me free inspection, the waiting room is big with comfortable seat, kind and professional staffs, will definitely come back and highly recommend! Thank you.

Reviewed : 04/08/2025

Comment : Service here was awesome: everyone at the front desk clearly knows what they're doing and the guys in the shop (my tech Juan specifically) are efficient and timely with their work and I would recommend their services to any of my friends, colleagues, and family.

Reviewed : 04/07/2025

Comment : This was the worst service experience I've ever had, and I strongly caution anyone against using them.It started well enough. Eddie did his best to take care of us throughout the entire experience. They called us to pick up our car and they didn't even repair one of two items that they said they would. They still charged us the quoted amount, which was supposed to include two repairs.Upon driving away, three major error indicators were going off on our dashboard (these were not there prior to the repair). After calling to inquire about it, they told us to bring it back and they'd take a look. The manager, Mike, was extremely rude and condescending. He said they'd review the work they did and "see if it was Caliber's fault." He refused to look at the diagnostic paperwork we got when having it looked over at Toyota.Surprise, surprise. Caliber determined that "everything was put back together correctly." Still major errors within the car's electronic components. We were given the email address of the district manager or some other higher-up (no follow-up phone number), Jeff, who never responded.Ultimately, we went to Toyota and had to pay $1300 for the damage Caliber did to our car, after paying THEM $750 to fix our one issue (and ignore the other thing we wanted fixed). Our car was at their facility for many days, and we had to go back and forth several times. I've never had a worse customer service experience (except for Eddie, who did everything he could despite his team) or felt so desperate that someone damaged my VEHICLE and would make no effort to fix it.Also note that Caliber is NOT BBB-accredited.I've heard they're good with body work, but steer clear if your repair requires ANYTHING electronic.This was the worst service experience I've ever had, and I strongly caution anyone against using them. More

Reviewed : 04/05/2025

Comment : This is my #1 go to shop for all my car maintenance. I ve been coming here for years and they ve always taken great care of me. Trent at the front desk always gives amazing customer service. The lobby is always clean and stocked with refreshments. Highly recommend them as your #1 car service specialists!

Reviewed : 04/04/2025

Comment : Provided excellent service and great location.