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AAA Approved Auto Repair Shop Reviews Approved

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Butler Toyota Service

3232 Harper Road
Indianapolis, IN 46240

Tel: (317) 848-4210
Hours: M-F: 08:00 AM - 05:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Indianapolis, IN

Comment : The service team is very professional and works diligently to do what?s right for the customer.

1 Reviews

Indianapolis, IN

Comment : Easy check in and on time service

1 Reviews

Indianapolis, IN

Comment : The men were professional

1 Reviews

Indianapolis, IN

Comment :

1 Reviews

Indianapolis, IN

Comment : I have been there twice in a week for the same issue. The first time it was multiple hundreds of dollars and the “fix” turned my check engine light off for four days. The second time I went (yesterday) was because my engine was still making a horrible rattle and was told they couldn’t do anything unless I dropped off my car - when the appointment was made we had discussed the need for transportation to get kids to/from school and me to/from work. I was offered a courtesy shuttle to get me home. I called back again this morning - my check engine light is back on, the rattle is getting worse, and the car is driving worse than when I brought it in the first time. I was told they might have a loaner at the end of next week, 8- 10 days from now.

The initial diagnosis and “fix” took just under two hours. I received a phone call to approve services and little conversation beyond “I sent you a list. Do you want to approve it?”, despite sitting in the waiting room and watching them call other clients to discuss service recommendations.

Bri was nice and personable.

1 Reviews

Indianapolis, IN

Comment : Worked with Javier and he was great!

1 Reviews

Indianapolis, IN

Comment :

1 Reviews

Indianapolis, IN

Comment : Great service! Got what I came for without a hassle. Mike was very helpful to us!

1 Reviews

Indianapolis, IN

Comment : great experience Adam got me in and out fast !

1 Reviews

Indianapolis, IN

Comment : Jeff, my customer service guy, was very kind, helpful and professional. The “recall” work was done in a timely manner.

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