AAA Approved Auto Repair Shop Reviews Buckeye Toyota 1903 Riverway Dr Lancaster, OH 43130 Tel: (740) 654-3943 Hours: M-F: 07:00 AM - 05:00 PM Sat: 07:00 AM - 03:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 30 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Jason mcginnis Lancaster, OH Reviewed : 10/14/2025 Comment : Should have known better to buy a vehicle from the beginning. Started with listing a used Toyota as Toyota gold certified then tell you they can not sell it with the certification then service maintenance skipped prior to sale, list goes on.Does not follow Toyota recommended maintenance prior to selling vehicles. Only do bare minimum presale maintenance to cut corners/cost on the sale.I purchased Tundra with almost 42,000 miles. Buckeye Toyota sales Caleb and Frank assured me all bells and whistles service/maintenance were done before listing for sale which I asked for a copy of but was not told a tuneup was skipped. Took my truck to get serviced at 45,000 miles 3 months after purchase at my local dealership (not Buckeye) questioned why my truck did not have the 40,000 mile tune up done.Buckeye Toyota was in procession of this truck at 40,000-41,000 miles prior to me purchasing but chose to skip the 40,000 tune up which Toyota recommends to change the spark plugs every 40k miles.Buckeye Toyota will not give me an answer as to why that tune up service was not done prior to me purchasing the vehicles other than it’s a Toyota recommendation not requirement.I would be very careful buying anything from this dealership. I have got nothing but the run around since I inquired about the Tundra. 1 Reviews Jeff dumond Lancaster, OH Reviewed : 10/13/2025 Comment : Great guys to work with ! Kenny and Andrew made it easy! I am glad to give them my business! 1 Reviews Gianmary d'agrosa Lancaster, OH Reviewed : 10/09/2025 Comment : 1 Reviews Barbara trumps Lancaster, OH Reviewed : 10/01/2025 Comment : Very helpful before , during & after I selected my car . Matt was so nice even after I had more questions . I just didn’t remember that he had already covered that when going all the features during my test drive & purchase . It’s been a few years since my last car & so much has changed !! Thanks Matt & Toyota , so glad I decided to make Toyota my next set of wheels !!! 1 Reviews Donna Lancaster, OH Reviewed : 09/29/2025 Comment : We had a great experience from our salesman Jared and Andrew in finance. Neither one was pushy but gave us the information we needed to make an informed decision. 1 Reviews Stymie Lancaster, OH Reviewed : 09/27/2025 Comment : 1 Reviews David s Lancaster, OH Reviewed : 09/26/2025 Comment : I'll start by saying that Buckeye Honda deserves five stars. I called them and explained that I have a lifted truck and the services I wanted done. The representative was very professional and informed me that my truck would probably not fit on their lift. I said okay and thanked her, wishing her a nice day. She suggested that I might want to call Buckeye Toyota. So, I called Buckeye Toyota and explained everything I had mentioned to Buckeye Honda in detail. The representative told me she even asked someone on the floor for assistance. The conversation with the person mentioning that they have call centers and that it’s a problem was complete nonsense. I dislike being lied to directly, and having my truck towed there only to be denied service was the cherry on top of why I’m writing this negative review. In short, don't have your truck towed here because you might be denied service, and then you'll have to waste money to have it towed somewhere else.Also, they might just straight-up lie to you. Straight to your face. 1 Reviews Jayden hanks Lancaster, OH Reviewed : 09/22/2025 Comment : Great experience and Great people! 1 Reviews M p Lancaster, OH Reviewed : 09/22/2025 Comment : Brave was so helpful in the car buying process! As an out of state buyer, I had to communicate with him over the phone and text. He answered every question very quickly and helped by sending videos and photos of the car. He made sure I had everything I needed prior to making the trip up to buy the car. Excellent service and communication. He was beyond helpful and I highly recommend working with him! 1 Reviews Hal loughry Lancaster, OH Reviewed : 09/16/2025 Comment : We just purchased a used, low-mileage vehicle from Buckeye Toyota.Jared, our sales Associate did a fantastic job of getting to know us and our needs. Jared was great to work with and we recommend him enthusiastically along with the finance team.Again, we appreciate your relational approach to working with us and being easy to do business with.Look forward to working with you on future opportunities. We wish you all the very best.Be blessed! Hal & Kathy Page 1 of 30 |<< 1 2 3 4 5 6 7 8 9 10 → >|