Reviewed : 04/16/2026

Comment : My sales rep Arvy was nice, accommodating and I felt he had my best interest. His boss Sandy, a much different story. She barely introduced herself with a hello, she was rude, cold, and very short in our conversation.
We went back and forth discussing a greater trade in value for my vehicle, simply 1k more was all I was asking.
She was not accommodating and lacked communication skills, she should not be customer facing.
Long story short, my trade in was a nice vehicle with low mileage. They posted my car for sale and will make a nice 5k profit on it, over 30% margin. Thats about 40% mark up!
Clearly they had room to accommodate me in offering just 1k more in my trade in value.

Reviewed : 04/16/2026

Comment : Typical snake oil sales team. Lied about the miles on the car I bought (i missed it so it's my bad), but also listed my trade in with 2k miles less then what it actually had.

Reviewed : 04/14/2026

Comment : Arvy is the man! Worked with me to make the deal work. Definitely would recommend!

Reviewed : 04/11/2026

Comment : My Husband, Mike and I bought our first GMC truck this weekend and couldn?t be more impressed with the team at Brustolon. Specifically, our sales professional Arvy was fantastic. From the moment we walked in, he was friendly, patient, and genuinely interested in helping us find the right vehicle?not just making a sale. He took the time to answer all my questions, explain my options clearly, and never made us feel pressured. The finance professional Aaron was great as well, very quick and friendly making the process seemless. We couldn?t be happier!!

Reviewed : 04/10/2026

Comment : Came here in a frenzy needing to bring a car home today for my ol lady! Arvy hooked me up, made the process easy and painless for me and I drove a gently used car home within two hours and all was right with my world.

Come here and let Arvy and the awesome finance team take care of you too! Highly Recommend!!!

Reviewed : 04/10/2026

Comment : It?s great to have an experience with a car dealer that happens exactly as it is communicated with zero surprise ?extras? and/or frustrations. Arvy led me through a quick and seamless sales process, delivered on promises ahead of the original schedule, and I recommend working with him and the dealership, highly. Thank you for a great experience and I love the car!

Reviewed : 04/10/2026

Comment : Luis Vides helped me. Super friendly, professional, and easygoing guy. Listened to what I was asking for and making sure I was satisfied with the car before purchasing. Made the buying process quick and easy for my 2020 Kia Forte LXS. Super happy they do a multi-point inspection and clean the car inside and out before leaving the lot. Thank you Luis!

Reviewed : 04/09/2026

Comment :

Reviewed : 04/08/2026

Comment : Purchased a used truck in February from this dealership (25k miles). On 3/27 battery dies 0%. Instructed by the service department that it would not be covered even though it has a new vehicle warranty 3yr/36k and a bumper to bumper warranty. Replaced the battery with AAA. Instructed after that if I towed the vehicle to the dealership that it would have covered in the first place and they will not reimburse the price of the battery. Extremely disappointed in the service.

As a response to the owner:

Vehicle died in Wakefield not Westerly which I told a service member the day it happened. Your phone calls at the business are recorded correct? On 3/27/26 at 1510 hours I made a phone call to the service department. Take a moment to review that phone call and then get back to me. I spoke with a service member who advised me to bring the truck in to see if there was a sympathetic draw on the battery. I did in fact bring the truck in and there was not a draw on the battery. I left you a voicemail, would be happy to have a conversation.

Reviewed : 04/06/2026

Comment : It was OK at best little upset that they couldn?t fix the cover for my truck bed. It had blown off on the highway during a test drive. Before we even drove the truck it was open about 3 inches and my sales guy didn?t know how to close it so we took the truck anyways because it was not closed. The wind got underneath it and blew it off the truck. For the kind of money I spent on this truck I would?ve thought that they would have fixed that for me that was one of the selling points for me on the truck I would be willing to bet if that happened to someone else and they did not want to bye the truck because of that they would have fixed it instead they said they tried and that was the extent of that. I guess that?s my fault on my end