Reviewed : 10/24/2025
Comment : DO NOT BUY OR SUPPORT THIS DEALERSHIP!!!!!!!
Listen I know most car dealerships can be sketchy, rude, and pushy, but this one takes it to another level.
TLDR
They took an extra $500 from me.
They charge $200 for VIN etching that’s already done before they even get the car.
They won’t budge on the price — at all.
Their interest rates are ridiculous, even with a near-perfect credit score.
Their salesmen are rude and unprofessional, especially during paperwork.
And there’s much more.
Here’s What Happened
I saw a car I liked and started talking with a salesman. He began discussing numbers and mentioned a $200 charge for VIN etching. That struck me as odd because the car was three years old — VIN etching is usually done when the car is brand new.
When I questioned it, he said, “Oh no, we do VIN etching on the inside of the windows too.” That made no sense. Why would you charge $200 for something that takes 15 minutes and anyone can do themselves?
So, I checked the Carfax report — and sure enough, VIN etching was already done years ago. I told them I refused to pay for something that was already completed. They eventually waived the fee (because otherwise, it’s a scam).
When I asked if they’d negotiate on the price, they flat-out refused. I get it, dealerships don’t always move on price — but this car had cosmetic damage (paint chips and scratches), so some flexibility would’ve been reasonable.
Then came the paperwork. The salesman (I believe his name was Doug) was incredibly rude and unprofessional — he acted like a child.
They ran my credit, and it came back 845 (almost perfect — 850 is the max). They even congratulated me on my score. Then they told me the interest rate — with a 20% down payment and a 5-year loan — would be 10% through GMC Bank.
I said absolutely not — that’s insane. I told them I could get 5.6% through Westerly Credit Union. Doug then slammed his mouse and paperwork in frustration, stormed off, and said, “I’m going to get your money back since you won’t accept the rate.”
I calmly said, “Okay, sure.”
Twenty minutes later, he came back saying he found another offer — 9%. I said, again, “No — I’m not signing anything unless it’s at least 6.5%.”
He threw another tantrum, left again, and finally returned saying he could do 6.5% through Wells Fargo. I agreed.
Then I gave him $1,000 in cash and told him I needed $700 back. I didn’t realize until I got home that he had only given me $200 back — I was short $500.
I called the dealership — no one answered. I left a voicemail and emailed the owner — no response. They were closing soon, so I couldn’t make it in time.
The next morning, they finally called and said their accountant “noticed extra money.” (Yeah, no kidding.) They told me I could come get it — but only via check.
They refused to give me cash, which is ridiculous. What if the check bounced? What if I needed that money immediately? They didn’t care — it was “check or nothing.”
Luckily, the check cleared — but that’s not the point.
To top it all off, they only gave me one key for the car. Seriously? What happens if I lose it, it breaks, or it gets stolen? Guess I’m out of luck.
Final Verdict
Don’t buy from this place — they SUCK.
Shady fees, bad attitudes, dishonest practices, and zero customer care.