Reviewed : 10/16/2025

Comment : I called and told Browns I was at the 105k service for my Honda and that I wanted to try a new place rather than the dealer to try to get a better price so I called and told them I wanted to do the 105k service. But browns pricing was not cheaper than the dealer. The approximate price quote for breaks and air filters over the phone was different than what was on the invoice/quote. So there were some miscommunication when talking to different people and then what was on the invoice. I should have been more clear to not do any work until I get a clear price estimate. I had to argue to make the air filter down to what the dealer charges.

Reviewed : 08/15/2025

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Reviewed : 07/24/2025

Comment : Let's say their reputation precedes them. I always heard they didn't have the best service, but I gave the benefit of doubt. Went there for an inspection and they handled things differently then ANY other inspection I've ever gotten in WV. I felt like they went above and beyond trying to coerce money out of me. The service felt crass & rude, too.

Reviewed : 04/28/2025

Comment : Excellence service! went for tire puncture repair. They completed repair and went above & beyond did full vehicle inspection with pictures.. that was nice..

Reviewed : 04/16/2025

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Reviewed : 04/09/2025

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Reviewed : 04/02/2025

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Reviewed : 04/02/2025

Comment : We are very fortunate to have Brown's take care of our 2012 Toyota Corolla and our 2015 Toyota Yaris. I cannot recommend them more highly and they are very involved with the community outside of their business life. Family owned.

Reviewed : 03/28/2025

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Reviewed : 03/08/2025

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