Reviewed : 01/30/2026

Comment : Requested... - troubleshoot slow coolant leak - replace coolant reservoir cap - oil and filter change Quality of Service... - quickly diagnosed and fixed coolant leak - proactively suggested replacement of serpentine belt Differentiators... - Very trustworthy - very reasonable costs.

Reviewed : 01/22/2026

Comment : When my car was towed there and it was going to take awhile they provided a free ride home. Great customer service!

Reviewed : 01/22/2026

Comment : I had a flat tire and took it to Brooks & Huff Tire in Towson. They gave me a price upfront to fix the tire which seemed comparable to other places in the area. Unfortunately there was too much damage to the tire so I had to get a new one. Steve was great. He updated me and kept me informed. It was easy in and out and I was very happy with the service. I would recommend Brooks & Huff in Towson, and will return there in the future.

Reviewed : 01/13/2026

Comment : After 15 years of loyalty and visiting from over an hour away, it saddens me to say I will no longer be returning. I came in for a simple oil change and had a reservation at noon. I called ahead of time it seemed that everyone was on the same page. Upon arrival to our appointment, we were told we had to wait for two hours? Odd for an oil change but we will be patient, this place has never done us wrong. The shuttle isn’t in service and we simply won’t be sitting there for that long so Ubers somewhere and back were a must. Three hours passed and we had no word from them. We come back to see that they didn’t move the car an inch, nothing happened! They said they can do the change in 15 minutes if I wait, at which now I am getting skeptical. Their apologies were entirely lack luster, it’s like they didn’t even see the issue. They even had the audacity to tell us that people wait for the doctors office, so waiting for car maintenance is the same. Not only have I never waited that long for any reservation EVER, but how ridiculous is it compare the wait for a doctor to the wait for an oil change. These workers knew us and have known us for years. The loyalty we had to them was blatantly obvious. What had changed that made them so careless about this entire situation? Disappointed more than angry. Left without service, will not return.

Reviewed : 01/13/2026

Comment : Highly recommend Brooks Huff/Towson, I have had all of my cars serviced and repaired for years here!! Customer service is outstanding! I mostly seem to deal with Matt Sheeler he is always very attentive and informs me of what is needed in detail!
My most recent visit, I had to have my car towed late at night with 2 flat tires. I was contacted the very next day and my vehicle was ready in no time! HIGHLY RECOMMEND!!

Reviewed : 01/09/2026

Comment : They not only totally took care of me but they found some issues that needed to be repaired and that got done the same day. They are reasonably priced and fast also great friendly staff of people to deal with. I would highly recommend them for all car service needs.

Reviewed : 12/27/2025

Comment : Always willing to help. Very efficient shop with friendly staff. They handled my recent flat tire replacement promptly. Truly a professional operation. After many years of dealing with Brooks Huff, I have never had a bad experience.

Reviewed : 12/12/2025

Comment : “I had an amazing experience here. I came straight from work—I’m a nurse—and my tire was completely flat. The first shop I tried was unprofessional and unhelpful. I called Brooks, and they told me it would take about an hour, but they had me taken care of in under 30 minutes. They checked every possible option to save me money, got me a new tire, and had me back on the road quickly. Definitely recommend.”

Reviewed : 11/21/2025

Comment : I have been to this shop 2-3times before so I honestly wasn’t expecting this but I went in on a weekday making complaints about grinding noises with my brakes . I came in & got the car inspected , they have told me that it was my steering coupe and bangs , front caliper , rotors , brake hoses that needed to be replaced . Something just didn’t feel right , I immediately went to the shop and paid a “ drop fee” and received my car back . I got two second opinions , one from a shop up the street and a mobile repair company . They both stated it was just my brakes and they were full blown trying to upcharge you for things you absolutely did not need (which I included a social media post from the gentleman who did my work , the invoice they gave me ) . Moral of story is don’t come here! Just ridiculous

Reviewed : 11/18/2025

Comment : If you’re looking for a reliable trustworthy and honest shop, this is it. Tim and team are excellent. When I bring any of my cars here I know it is in good hands and the service is honest and fair.