Reviewed : 08/15/2025

Comment : My Android Auto started working intermittently then stopped in my 2019 Audi S5. I looked for everything I could possibly do in my owner's manual then went to Google and tried everything. I then called a different local Audi dealer who gave me one suggestion then told me if that didn't work I'd have to schedule a service appointment. I then called Bommarito and spoke to **Tom** in service. He asked me to bring it in so they could see if they could get it connected. He took his own time & within 5 minutes had it connected and it's been working fine ever since. That is exceptional customer service - listening, understanding, desire to help & an explanation so I understood!!Bommarito will now be the dealer I go to if I need service. Thank you Tom for restoring my faith in service advisors!!!

Reviewed : 08/08/2025

Comment : Chris mutter was extremely helpful and made the experience very easy

Reviewed : 08/01/2025

Comment : Clean waiting area, fast checkin and thorough diagnosis of vehicle.
Super professional Staff w great CS skills ...

Reviewed : 08/01/2025

Comment : This dealership was a pleasure to work with! We have bought Audis for years. NO GAMES… Everyone treated us with respect and the best thing… SO HELPFUL. Now that we are seniors… the fancy tech used in automobiles can be daunting. With help and patience… I left in my beautiful new car and actually could work everything!!!! I highly recommend Chris (our sales person) and Booker Wade (sales manager). They make you feel like family.

Reviewed : 07/31/2025

Comment : Pat Conners did me right. Got me into a really nice Altima and treated good. Thanks

Reviewed : 07/24/2025

Comment : Poor communication. Was set to come in and purchase and they sold it.

Reviewed : 07/24/2025

Comment : I must say that Scott Berry assured me throughout the whole nerve racking process of buying a car and let me know that I was approved and then spoke to the finance manager Tyler who went over the deal with me. I bought my dream car which is an Audi S5 and I love it.

Reviewed : 07/21/2025

Comment : Horrible dealership. Lie’s right from the beginning and horrible service. Very untrustworthy employees. Highly recommend bringing your business elsewhere. It’s amazing what you get when you go somewhere else!

Reviewed : 07/19/2025

Comment : Great customer service, very helpful, attentive to my needs, kind and courteous.
Love my car!

Reviewed : 07/01/2025

Comment : As a last stop at 3 different Audi dealers, I arrived at the very beautiful facility of Audi West County. I was immediately greeted by salesperson Eli Mitchell. After his very warm welcome, I informed him that the reason I visited was to obtain a competitive bid on my 2021 Audi S5 with 22,000 miles.
After taking my keys for their appraiser, I was incredibly impressed by Eli’s communicative skills not only with me, but relaying information on the 2 previous bids to the appraiser.
Eli is a very warm person with a very engaging and enthusiastic personality. His product knowledge is quite impressive as well. His communication with his appraiser regarding my previous bids resulted in the most attractive offer I had received. I quite recommend him for any dealings one might need with regard to the purchase or sale of any vehicle. Bravo West County Audi on a great hire and a beautiful facility.