Reviewed : 08/22/2025

Comment : Honest mechanics who are willing to answer any questions you have. They really want you to be satisfied with their work at the end of the day and are willing to people on the effort. Great business could not recommend more highly. Also remarkably clean waiting room for a repair shop.

Reviewed : 08/22/2025

Comment : Brung car in was told motor was bad and tried to charge over 5k to get new one and installed car sat for a yr finally mechanic friend decided to take a look motor was good has been running good for 2 weeks no dash lights this place absolutely sucks and will over charge you believe me when I say DO NOT GO TO THIS PLACE they’re not worth it

Reviewed : 08/14/2025

Comment : First time I tried them and was totally impressed. I have had 10+ years working with shops as a tow driver and think this is one of the best. Didn't try to up sell like most shops do. Great job guys.

Reviewed : 08/13/2025

Comment : Professional and efficient!

Reviewed : 08/11/2025

Comment :

Reviewed : 08/08/2025

Comment : Great service and great work! Will be bringing all my vehicles here.

Reviewed : 08/07/2025

Comment : Bird helps us take great care of our vehicles. Always pleasant and easy to schedule -

Reviewed : 08/07/2025

Comment : This was the best service I have ever received from an auto repair shop. Riley helped me through a warranty situation with auto parts store and his effort made all the difference. Thank you Riley and Bird Automotive. 💥💥💥💥💥

Reviewed : 08/05/2025

Comment : This is likely one of the best auto repair experiences I’ve ever had. Riley was, first of all, up front and very communicative about what they (Bird Automotive) could and couldn’t do. Secondly he/they did what he said they could do and in the best possible time frame for me. I also appreciate his professionalism and communication skills. In the words of Arnold Schwarzenegger “I’ll be back “.

Reviewed : 08/01/2025

Comment : Since you ask me for a review I am happy to oblige and let you know about the outrage I have over the terrible services you rendered and the outrageous gouging and lack of professionalism you did for us on our Prius that was towed in with electrical issues and will share it with anyone who will listen.
GOUGING: You took advantage of us by charging us $389.99 for a 30 month warrantable battery, when Walmart is $149 for a 48 month warrantable battery and even Toyota is $249!! How DARE YOU! THEN, I receive a charge for $79 to go get 5 gallons of gas, and then charged us $6.00 a gallon, which means you charged me over $100 for 5 gallons of gas which comes to $20 a gallon! Highway robbery!
UNPROFESSIONALISM: Julie called you on Thursday around 5:30 with mechanical problems and was told to bring the car in even though it was after hours. AAA towed it into your parking lot. Next day, no phone call from you by 11:00 am, so I called and was told they were checking on it. Never heard back all day, I called just after 5:00 pm, now you’re closed and now my car is unattainable through the weekend. NO NOTIFICATION that would happen! I left 2 messages (never answered), had to drive by your establishment to be sure our car was, indeed, there! (yes, thank GOD! Inside as it should have been!)
THEN, when we got home, we realized Bird NEVER put the car back like it came in! Then trunk area flooring was not put back and the hood had a piece they removed and did not put back so that the hood couldn’t close completely! I had to make the corrections that the mechanic should have done!! And, now the power windows don’t operate properly! Again, MORE UNPROFESSIONALISM!
I reminded you that I have been an independent new car automobile dealer/broker in CA for over 40 years, a USCG veteran and a senior citizen on Social Security so you gave me an advertised “mailer $75 off of $750 or more repair”. NOT EVEN ENOUGH!
I have not seen this type of unprofessionalism and gouging in YEARS!
This the last time I will ever deal with Bird Automotive! Remember the last time? You did and oil change on my car and on my way home, the engine/oil light came on because your mechanic forgot to put the oil cap back on! I had to return the car and you said you did another oil change. I’m SURE you just added the oil lost and did not do an oil change!!
So, yes. I am happy to answer your survey and inform everyone I can of my terrible experience with Markus and Bird Automotive so they can be spared the grief we were put through.