Reviewed : 01/07/2025

Comment : Called to check about an insurance claim that had been sent over a week ago, and whomever I spoke with on the phone was unbelievably rude and completely unhelpful. I am blown away by their lack of customer respect and service. I will definitely be taking my business somewhere more respectful

Reviewed : 12/13/2023

Comment : Great customer service as well as prompt in completing my order

Reviewed : 12/02/2023

Comment : Technicians are very knowledgeable and friendly... the office staff is friendly and knowledgeable as well. Definitely recommend Bill's glass to a friend..

Reviewed : 11/17/2023

Comment : Outstanding customer service. Very responsive and helpful. Once appointment was schedule, windshield was replaced in record time.

Reviewed : 09/13/2023

Comment : I called my insurance company about my broken windshield and this was the business they recommended to me. They got me in right away, they had a nice little area where I could sit and wait, and they did a great job. I am very happy with Bill's Glass.

Reviewed : 08/21/2023

Comment : Fixed my windshield crack from a stone

Reviewed : 05/05/2023

Comment : Communication is just nonexistent. Spent 3 weeks trying to get a simple quote, filled out their online quote form multiple times, sent and responded to emails, left a message and tried calling several times. Really my fault for giving them the benefit of the doubt and wasting my time.

Reviewed : 04/27/2023

Comment : Phenomenal work! Definitely will use them again.

Reviewed : 03/09/2023

Comment : I am so impressed by the level of service and amazing chip (bulls-eye) windshield repair job from Bill's in Ashland. The front desk was super friendly and the entire process took less than 20 minutes for the drop-in repair (no appt). I can't even see the chip in the windshield and I'll definitely be coming back again if needed. I'd give 6 stars if Google reviews allowed it.

Reviewed : 11/05/2022

Comment : The entire team was super helpful, pleasant and all around such a joy! The atmosphere was great, fun and easy going all while having a great work ethic. The gentleman that helped me was great! Fixed my car, saved me sooo much money and just an awesome dude. Could not give enough stars. They deserve all the good things.