Reviewed : 06/23/2025

Comment : I recently had the pleasure of working with Jeff Field during my car buying experience, and I couldn’t be more satisfied. From start to finish, Jeff was honest, straightforward, and truly focused on making the process smooth and stress-free.

Unlike many other experiences I’ve had in the past, Jeff didn’t use any high-pressure tactics or gimmicks. He listened to what I needed, answered all my questions clearly, and made sure I felt confident every step of the way. His transparency and professionalism stood out, and it's clear he genuinely cares about his customers.

Thanks to Jeff, I drove away with a great vehicle and total peace of mind. If you're looking for a trustworthy and reliable car salesman, I highly recommend Jeff Field.

Reviewed : 06/20/2025

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Reviewed : 06/19/2025

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Reviewed : 06/19/2025

Comment : Smooth process and Tyler got me the info I needed.

Reviewed : 06/18/2025

Comment : Great communication with service staff.

Reviewed : 06/18/2025

Comment : Great service.

Reviewed : 06/18/2025

Comment : Stopped by this afternoon to have something small done. I sat in the waiting room for around an hour, then walk out to the service department and they went ahead and fixed it without giving me a estimate or asking for the “go ahead” They told me it was done and sent me to the sweet ladies to pay.

Any other time having something like this done, I’m given a quote or they called and given a verbal quote.

Reviewed : 06/16/2025

Comment : Please be warned and look at your paperwork. We told them we didn’t want anything added just the car which should have only been $39,000 We received no paperwork at signing finance did no go over paperwork with me just showed me where to sign for tva loan and left there. He only sent my paperwork in an email Donny Vong in financing and my sale guy is Jeremy jones , he was also fully aware that we didn’t not want any extras , as well as finance When we finally received the email we noticed $ 5868 worth of extras we didn’t agree on. When confronted about it he said it was a mistake and it would be taken off it’s been 2 weeks nothing and no one there will take our calls we get hung up on and never return calls. We was charged perma plate and extended warranty, theft deterrent we didnt even get paper work for any of it that day and we did not have a clue what they had added to my loan . Perma plate takes over a day to apply and they let us leave paying for something we didn’t even receive fraud to me. We have contacted ford. If you dealt with Donny better look over everything in the email and read over all papers because we did not leave there with anything stating that these things were added to us , since when did car lots start sending emails instead of giving out hard copies in hand ?When we confronted our salesman he said it was above his pay grade. They can get you in and out fast and now I know why they are hoping you don’t have enough time to ask questions and want to go over anything . Be aware !!! I was also wanted to include what I left the dealership thinking I financed and what my tva loan is for $45,047.61 that’s a long way from where we agreed and if we would have known that all of this had been added to my loan we would have never made the purchase we would have definitely walked away !!! We will not be a repeat customer needless to say and we will not stop until the correct amount is financed and all things listed are cancelled please reach out if you have had the same experience maybe if there is more than one of us that this has happened to we can get it taken care and stopped !!! No one should be done this way and women should be able to purchase a car without being taken advantage of

Reviewed : 06/16/2025

Comment : They came to my house, did a great job letting me know what needed to be done and how long it would take and Ashley found something else that they were able to correct overall great experience. Their service department is top-notch.

Reviewed : 06/14/2025

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