Reviewed : 08/23/2025

Comment : Best experience my husband and I have had so far when looking for a new vehicle! Adonis was amazing and listened to my every detail on what I was looking for and not trying to add anything extra. I did not expect to get the car that I have now, but I absolutely love it! Thank you parkside ford and Adonis for my future ride! I am definitely coming back in the future for my next car!

Reviewed : 08/23/2025

Comment : Excellent service! Quick turnaround and prompt communication. My representative was both polite and very informative. Top notch experience!

Reviewed : 08/22/2025

Comment : Ted Russell Ford mobile service is a great way to have necessary software updates installed by certified techs at home instead of the dealership. My new F150 had 2 safety recalls to fix software problems using a mobile Hotspot. The technician (Alex) was on time and installed the updates without any problem in a very professional manner and with a friendly smile. 😀

Reviewed : 08/22/2025

Comment : Phillip was awesome! Great car with an affordable monthly payment. I would recommend them to anyone

Reviewed : 08/20/2025

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Reviewed : 08/20/2025

Comment : Great service from the time I walked onto the lot. No pushy pressure sales tactics of after the fact additional charges. Overall a great experience.

Reviewed : 08/19/2025

Comment : Tyler was awesome getting us back on the road in one day back to central pa.

Reviewed : 08/19/2025

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Reviewed : 08/18/2025

Comment : From the moment I stepped into the service center of the dealership, I felt like I was the only patron in the store. Russ took care of the needs of my truck and strived to ensure I understood what was going on throughout the process. Thank you Ted Russell Ford! I’ll be back.

Reviewed : 08/15/2025

Comment : I used to think Ted Russell Ford was a great dealership, but after my last visit, I see they operate like most other dealer service departments—focused on charging as much as possible.

While towing a trailer with my F150, I got a “Pre-Collision Assist Not Available” error. This happened once before, and another dealer in California fixed it with a simple reprogram—free of charge.

When it happened again while towing
, I brought the truck to Ted Russell Ford on Parkside for my 9:45 Tuesday appointment. I explained the issue and suggested the same fix. The service advisor quoted me $250, making it sound like a “deal.”

After they had my truck all day, I called for an update. I was told it was an electrical mystery and that a higher-level tech needed to look at it. Two days later, I was told they could reprogram it (exactly what I’d originally suggested) or replace the camera for over $2,000. Naturally, I chose the reprogram.

When I picked it up, I was prepared to pay the $250, but the cashier told me—with tax—it was $280 for what was realistically 10–15 minutes of work.

I understand dealers need to make money, but charging nearly $300 for such a quick fix feels unreasonable. I expected better from Ted Russell Ford.