Reviewed : 03/17/2025

Comment : Sales department is great, service department is a joke. They have no interest in actually satisfying customers. If you value your paint job, opt out for their "complimentary wash" as their stoner techs will wipe your car down with red shop rags they find on the floor. My vehicle came back with scratch/scrub marks all down the sides and literally globs of grease smeared all over my windows. I sent a complaint with photos and got ignored by the service advisor. I suspect if I spent 90k on a brand new car they would have treated me better but since I only spent 12k on my vehicle I get awful service? Very disappointed and will definitely recommend everyone I know to avoid dealing with the service department of this location.Sales department is great, service department is a joke. They have no interest in actually satisfying customers. If you value your paint job, opt out for their "complimentary wash" as their stoner techs will wipe your car down with red shop More

Reviewed : 02/01/2025

Comment : I don t feel that my last review was detailed enough. I can t thank Tyree enough for helping get me into my new truck. I came in knowing exactly what I wanted and he made sure I got it! The whole process was super smooth. I d definitely recommend him and this dealership to friends and family.

Reviewed : 01/15/2025

Comment : After being bombarded to the point of harassment with (4) emails and (3) phone calls with an "instant cash offer" "usually over Blue Book Value" all because of a Kelley Blue Book search about a vehicle I bought, I took my "new-to-me van" in to the preowned lot to see what they'd offer...$3k was the offer for a van that books for $10k+...I was told it wouldnt pass inspection and couldn't be resold retail and it would have to go straight to auction...because of surface rust on the one rocker...Unbeknownst to them my mechanic already inspected it and it DID need a leaf spring shackle, which is getting done...Other than that little piece of rust it's a totally beautiful van...no mechanical issues and clean in and out except a little, and I mean a little... rustWhen I told the guy that he literally said "well, we wouldn't pass it"...These people are bottom-feeding liars looking for desperate people...After being bombarded to the point of harassment with (4) emails and (3) phone calls with an "instant cash offer" "usually over Blue Book Value" all because of a Kelley Blue Book search about a vehicle I bought, I took my "new-to-me van" in More

Reviewed : 01/08/2025

Comment : I bought my pre-owned 2022 tacoma from them back in May. With less the 35k miles on it, and three months after purchasing, there was a high level electrical issue with the vehicle. One of the previous owners had attempted to instal a remote start and not done a good job. I took it to get serviced at a Toyota dealership in which they were able to fix it, but they told me to go back to Bill Dodge and have their mechanics reexamine the work that they had done to the vehicle. I went back to talk to the service department at Bill Dodge and talked to the mechanics. None of them seemed interested in helping me at all and were abrasive to work with. Despite the sales people being friendly I find myself highly distrustful of the entire operation at Bill Dodge and Will not be doing business with them ever again. As a buyer I would be highly suspicious of the internal condition of the used vehicles and do not expect any support down the line. Even used Vehicles should not be having high level electrical problems in the first months of ownership. It is completely inexcusable.I bought my pre-owned 2022 tacoma from them back in May. With less the 35k miles on it, and three months after purchasing, there was a high level electrical issue with the vehicle. One of the previous owners had attempted to instal a remote More

Reviewed : 12/15/2024

Comment : We love our new Jeep Renegade Trailhawk! Bill Dodge made the process of finding our next car transparent and easy. We came on a windy day and the internet went out just after we arrived. Ken was undeterred and drove us to the Saco branch so we could check out the third car we were interested in- and it was the winner! This was the best Christmas present we've gotten each other, and we're so excited to take it skiing and on lots of other adventures!We love our new Jeep Renegade Trailhawk! Bill Dodge made the process of finding our next car transparent and easy. We came on a windy day and the internet went out just after we arrived. Ken was undeterred and drove us to the Saco branch so ???More

Reviewed : 10/19/2024

Comment : After months of looking, I found the exact car that I had been looking for. Though there was a small communication issue that occurred at the time of the scheduled test drive, Randy and his team went above and beyond to more than make up for it. The process of buying from this dealership was the smoothest and most enjoyable I have ever had. Thank you!After months of looking, I found the exact car that I had been looking for. Though there was a small communication issue that occurred at the time of the scheduled test drive, Randy and his team went above and beyond to more than make up ???More

Reviewed : 10/02/2024

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Reviewed : 10/02/2024

Comment : Ken sweet is the man

Reviewed : 10/02/2024

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Reviewed : 10/02/2024

Comment : Fantastic sales environment and John Conover was a pleasure to work with. Thank You Bill Dodge and we will definitely be back.