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Searched: Auto Repair - Bill Dodge Collision Center

AAA Approved Auto Repair Shop Reviews Approved

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Bill Dodge Collision Center

3 Saunders Way
Westbrook, ME 4092

Tel: (207) 857-4941
Hours: M-F: 07:30:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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Page 1 of  17
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1 Reviews

Westbrook, ME

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Car is perfect!! Appreciate it so much!! Billy is awesome! Kept in touch with me and was straight forward from the beginning. He areanged the rental and a ride and made sure we were taken care of!! Amazing employee 5 | Customer Service - 5.0/5.0 - | Billy is great!!!

1 Reviews

Westbrook, ME

Comment : 5 | Likely to Recommend - 5.0/5.0 - | For collision, esp paid for by insurance, absolutely 4.5 | Repair Quality - 4.5/5.0 - | looks great. price was as expected. loaner car made available. took 9 days but that is ok 5 | Customer Service - 5.0/5.0 - | Ashley was knowledgeable and friendly! 4 | Returned Clean

1 Reviews

Westbrook, ME

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0

1 Reviews

Westbrook, ME

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0

1 Reviews

Westbrook, ME

Comment : 5 | Likely to Recommend - 5.0/5.0 - | This is our third time using bill dodge for repairs. 5 | Repair Quality - 5.0/5.0 - | Bill is great. 5 | Customer Service - 5.0/5.0 - | Bill was excellent. 5 | Returned Clean

1 Reviews

Westbrook, ME

Comment : 0.5 | Likely to Recommend - 0.5/5.0 - | See prior comments. 5 | Repair Quality - 5.0/5.0 4 | Customer Service - 4.0/5.0

1 Reviews

Westbrook, ME

Comment : This was the first visit to Christian Brothers Automotive Westinghouse Road. I made an appointment and requested oil change, state inspection, air and cabin air filters. Dropped the car off and meet with Lance the Service manager. Gave me an estimate and told me they would contact be when vehicle was ready as well as send me updates which it was being service. They sent me texts letting me know the vehicle was in the shop, it passed inspection, oil was changed using synthetic oil, waiting for cabin air filter. I had received a text with a photo letting me know that the engine air filter looked brand new. I usually keep track of things like that but fail to note that I had recently replaced the air filter, my error. When I picked up the vehicle, the air filter charge had been removed. The service was outstanding. If you are looking for a professional, honest, competent, friendly auto service shop, choose CBA, you will be pleasantly surprised. My biggest regret is that it took me so long to find them.

1 Reviews

Westbrook, ME

Comment :

1 Reviews

Westbrook, ME

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0

1 Reviews

Westbrook, ME

Comment : I had a deeply disappointing experience with Service Manager Alex Pinto and Manager Patrick Demers. I brought my 2017 Sportage in for a specific Theta 2 Class Action diagnostic and gave explicit instructions to perform ONLY that test. Instead, they ignored my instructions, performed unauthorized work, and billed me $384.68 for diagnostics that didn't even meet the class action requirements (failed to do the KSDS bearing clearance test). When I disputed the bill, management became hostile. Patrick Demers threatened me with immediate storage fees, and they refused to release my vehicle to the AAA driver until I paid for the unauthorized work. I was forced to pay under duress just to get my car back. I have filed a formal complaint with the BBB and the Maine Attorney General regarding these predatory billing practices and violations of the Maine Unfair Trade Practices Act. Stay away if you value honest service and consumer rights.

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