Reviewed : 04/16/2026

Comment : Worst service, took my truck to get a software update and a new phone charger on my 2023 Cadillac Escalade interior was left dirty with grease and the car wash people scratched my door, fender, and bumper.

Reviewed : 03/28/2026

Comment : I like it my advice Jose Taren is taking care of me so good. I'm happy to Him . Thanks so much Jose . I'm sure to come back to service Big Star Cadillac .

Reviewed : 03/25/2026

Comment : Love my mechanics at the Caddilac dealership Friendswood

Reviewed : 03/25/2026

Comment : Excellent service Plus delivery to my home

Reviewed : 03/24/2026

Comment : Amazing and efficient! Very pleased

Reviewed : 03/19/2026

Comment : Always and excellent experience !

Reviewed : 03/17/2026

Comment : Benjamin was very helpful and accommodating!!!

Reviewed : 03/16/2026

Comment : Ainsley in the Service Dept always goes the extra mile to make sure my visits are pleasant. If I need a loaner she has one waiting for me when I arrive. For a simple oil change and standard service she updates me during the process and makes sure I'm in and out quickly. The Service Dept waiting area is always clean and comfortable stocked with plenty of water, coffee and snacks and my vehicle is returned to me super clean inside and out.

Reviewed : 03/16/2026

Comment : Worst service ever in my life from Cadillac Service Deptt. Not service Advisor but workshop

Reviewed : 03/15/2026

Comment : All aspects of the service was excellent