Reviewed : 01/29/2026

Comment : I had a wonderful experience with Kristen looking @ possibility of a vehicle I was interested in. I felt no pressure, was shown what I asked for in a vehicle.
Sales woman was very knowledgeable and made me feel very comfortable. When I'm ready to buy I will go through Kristen.
Thank you Berlin City

Reviewed : 01/19/2026

Comment : I had a great experience buying a Kia. Adam, our salesman, was very helpful in getting the car we wanted for the payment we needed. Everyone was great. We will be back when it's time to look at another car.

Reviewed : 01/13/2026

Comment : Great Customer Service by Caleb!! Nice and great atmosphere in the building !!

Reviewed : 01/10/2026

Comment : By far the easiest and quickest car purchase I have ever made. Made possible by a very helpful sales team.

Reviewed : 01/08/2026

Comment : Thanks to Jonathan for getting me in and out as promised. He came to the car and helped with an issue I was having. Another great experience at Berlin City Kia.

Reviewed : 01/08/2026

Comment : Good to meet Widad for the beginning of my service, great attitude and customer focus and Jonathan did his consistent great work in working with me and giving me advice about what was to come with my telluride brakes at 52k. Jonathan is a real professional.

Reviewed : 01/02/2026

Comment : I cant begin to say what a pleasure it was to deal with Berlin City Kia. I found my dream car online and since we live in NY I assumed it would be difficult to deal on the phone. Boy was I wrong. Kyle ( the finance guy ) answered the phone and made the process so easy. I couldn't be happier with my experience. Don't hesitate to go to Berlin City Kia. Such a positive transaction.

Reviewed : 01/02/2026

Comment : Patrick Treanor took care of me and made things right. There was a weird situation where the correspondence texting system had a glitch but Patrick listened to me and treated me like a human and not just a transaction/ number. Thank you for the reciprocity.

Reviewed : 12/30/2025

Comment : The scheduling and the service was great.. Jonathan answered all my questions and was very helpful in completing the service quickly. Highly recommend them.

Reviewed : 12/27/2025

Comment : Manager Sylvester saved this new vehicle deal. Sales staff friendly but lacked sales ability. I was there to buy a car and they nearly turned me in to a shopper. I can not speak more highly of their SM Sylvester.