Reviewed : 10/12/2025

Comment : Such an amazing experience at Berlin City! We shopped around at different dealerships and not one of them made us feel welcome and at ease. Brandy actually listened to what I was looking for and was able to find exactly what fit my needs. Josh (the manager) & Chad were so friendly and helped us meet our goals financially so we could get the ride we were hoping for. The whole staff were exceptionally friendly and helpful! Thank you all so much for your help and all you did for us! We appreciate you and tell everyone about how wonderful you all are!

Reviewed : 09/30/2025

Comment : My wife and I just purchased our 4th KIA from Berlin City.

When we decided on another Sorento, we found the new technology a bit daunting, being from the older generation.

Our salesperson, Adam, did everything he could to answer our questions and help us manage the technical aspects of the car.

We come back to Berlin City because of the way everyone works as a team - sales, service and finance. They know your car, and they know you. And you can’t beat the KIA warranty. We value the multipoint inspections that are done with every servicing. Explanations are clearly given and Berlin has an historical record of all our service visits.

Our experience in buying cars from Berlin City is excellent. We were very impressed with Chad in Finance. He explained everything clearly, answered our questions and didn’t try to sell us extras that we didn’t need.

Dedrick Casab, the overall manager, has been wonderful over the years. Whether a question arises about whether a maintenance issue is covered by a warranty or our car has had to be kept overnight, Dedrick has always managed to resolve things to our satisfaction.
We are very impressed with the Keep Driving Foundation where Berlin City supports education and families in Vermont as well as its support of Veterans.

We certainly recommend Berlin City. We always come away with the feeling that everyone at Berlin City wants you to be happy with your car.

Reviewed : 09/28/2025

Comment : Fed us and our 2yo and 1yo pizza while we car shopped. Prices were just a little too high.

Reviewed : 09/26/2025

Comment : Berlin City Kia was great, easy process, no problems

Reviewed : 09/25/2025

Comment : We had a great experience leasing a Niro from Brandy at Berlin City last week. Brandy was quick and thorough in answering all my questions in the week leading up to the lease, was lovely to work with on the day of, and generous with her expertise to help us settle in to the new EV! Highly recommend working with her and getting a Kia!

Reviewed : 09/23/2025

Comment : This place has some great employees! You can find some very transparent, helpful people, and nice new cars. The staff were accomidating and worked well with me. The manager is the best!

the charger is preposterous though ;)

Reviewed : 09/23/2025

Comment : Just went to see what they had for vehicles because I am thinking of trading in the one I have now

Reviewed : 09/19/2025

Comment :

Reviewed : 09/19/2025

Comment : Great experience buying our Kia sorento hybrid today! James was a great help and was able to explain everything very effectively. He went out of his way to give top notch service! If you are in the market for a new car, ask for James!

Reviewed : 09/15/2025

Comment : just bought my very first car from Berlin City Vermont and had the best experience! This is all thanks to Peter Spang, my salesperson. He made the whole process fun and stress-free. I’m 20 years old and a first-time buyer, and I’d been searching for months—meeting plenty of salespeople who can be pushy or hard to work with—but not Peter. He was the complete opposite: patient, helpful, and never pressured me.

Even when I decided to go a different route at one point, Peter kept in touch, letting me know whenever new cars came in and keeping an eye out for good deals. He really listened to my budget, showed me several great options, and made sure I felt comfortable the whole time.

I also worked with Amon in finance, who was super kind and explained how to care for and protect my new car—something I really appreciated as a first-time buyer. Even when some of my family (who can be pretty direct!) had a lot of questions, Peter stayed friendly and patient. Since the sale, he’s even checked in to make sure everything’s still going well.

If you stop by Berlin City and Peter is there, you’re lucky—he’s awesome!