Reviewed : 03/06/2025

Comment : I believe that this business is very unorganized. It took 3 weeks close to 4 from when my accident happened to get my car into the shop. Once my car was close to being finished the estimator Ryan Arnold reached out and said they were requesting additional money from my insurance (which was fine) they called back saying the vehicle was complete but they needed MORE money from my insurance. I needed my vehicle and they were unable to lend me a loaner so i told them they needed to allow me to pay my deductible and get my vehicle and that statefarm and them could work it out without me. Ryan yelled at me and told me they weren’t releasing it and hung up. I called back in search of another gentleman and i got Ryan once again he was with his supervisor who told him to release my vehicle and detail it. The customer service is why i gave the 2 stars but my bumper on the vehicle came out nice.

Reviewed : 11/04/2024

Comment : I hit a dead deer. They assessed the damage.

Reviewed : 07/23/2024

Comment : Had collision repairs completed, they installed a bad AC condenser they're telling me it's covered under warranty but I need to pay over $600 in labor charges that was already paid for the first time when it was installed. I have nothing but problems with Ryan he was rude to me the very first time on the phone when I complained about a tailgate plate missing, all I wanted was to have that missing plate added to my vehicle. Nothing to get rude over! I will never use this location again. I bought 3 cars from Bergeys and the third one was 3 weeks ago. I give them my business but they give me a hard time every time. There's a lot more to this story that I didn't tell you what they done to my car.

Reviewed : 05/17/2024

Comment :

Reviewed : 02/24/2024

Comment : At Bergey's collision the staff is very helpful and professional. They checked out the damage to car and total the car. The car was stolen and wreck. Good place to take your car if you had an accident.

Reviewed : 12/04/2023

Comment : Hi this was my second
Time coming to this place first time I’ve dealt with chuck great guy. second time around dealt with other employees they repair my
Rear bumper ok work, that fact that they ran my car for 10 miles is unexplainable Also they disconnected my dash cam was also unexplained not to mention I can’t find my insurance card nor my registration just be careful if you come to this location remember to take notes of everything thing. I will be contacting the general manager about this incident.

Reviewed : 09/21/2023

Comment : The collision center did excellent work repairing the front-end damage to our Buick Envision. Good as new.

Reviewed : 05/26/2023

Comment : They did an amazing job fixing my truck bed and rear door. Super friendly staff, and they did a full interior & exterior detail which was a complete surprise. I highly recommend them for auto body and paint repair.

Reviewed : 04/22/2023

Comment : my car made a noise after going their

Reviewed : 03/03/2023

Comment : They don’t stand by the product they sell, I purchased a wheel and tire protection , had a bubble in the tire , they replaced but would not honor to replace bent rims from pot hole damage because they still hold air . But the vibration doesn’t concern them . Breach of contract, at time of purchase it was told to me any damage from pot holes excludescosmetic damage, this is structural damage and they will not honor , thieves