Reviewed : 03/14/2025

Comment : I took an axle shaft to Mitch and his crew. All I needed was a bearing retainer pressed on, and they were able to do it quickly and efficiently, and then didn t even charge me for it because it only took 10 minutes That tells me all I need to know about this business. I would definitely trust them with any car repair I needed. These guys are honest and definitely want to help you out.I took an axle shaft to Mitch and his crew. All I needed was a bearing retainer pressed on, and they were able to do it quickly and efficiently, and then didn t even charge me for it because it only took 10 minutes That tells me all I More

Reviewed : 02/26/2025

Comment : If you want it done right, at a fair price, and professional service, THIS is the place. Mitch was helpful, professional, and courteous from start to finish. I can t say enough and there aren t enough stars to put on a review!!!Had a transmission start to go on a 2018 Suburban, and left it in the lot on a Sunday after speaking with Mitch on Friday. I did not expect them to even get to it on Monday since this was not scheduled or anything. Got a call Monday with diagnosis, estimate, and an expected completion date. He called a few days later to update me on the progress and even confirmed it would be done sooner than initially expected. The rebuild included road testing, and the odometer proved that was done sufficiently.The bill came in just a bit lower than the estimate. I had done my research on this beforehand, and spoken to others with the same vehicle and knew this was a fair price. I am confident I wasn t ripped off.No BS, not shady, no surprises. Just fair, honest business. This place is one of very few left out there that you can trust.If you want it done right, at a fair price, and professional service, THIS is the place. Mitch was helpful, professional, and courteous from start to finish. I can t say enough and there aren t enough stars to put on a review!!! More

Reviewed : 02/15/2025

Comment : Very knowledgeable and professional. If you want it done right. Bring it to Mitch @ Benchmark!

Reviewed : 02/02/2025

Comment : Mitch and his crew are straight forward on detailing what s needed to fix your cars problem and delivers result quickly and at the price quoted. Very happy with multiple encounters

Reviewed : 10/08/2024

Comment : This is an unfortunate circumstance that the store was offered and opportunity to resolve then declined to make their mistake correct. My 2015 Tahoe with transmission issues needed transmission work. Benchmark was close to my home and I decided to give them the business being locally owned and operated. Their price was fair for the work and fixed my transmission. However, as part of the work the exhaust has to be removed. In removing or installing the exhaust the pipe was broken. I was phoned to pick up the vehicle and Mitch did stay late for me to pick it up. I heard the broken pipe immediately. Today I had the opportunity to bring it back and point out the issue. I was told that I could buy the part and they would install it. I explained that it does not seem fair that your guy knowingly broke a part and did not report it then I have to pay to replace it. **NOTE the part they broke is $854.00!!!** I would not recommend this place to others as they will take your money and not accept accountability for correcting issues that they cause. Go to Del-Trans.This is an unfortunate circumstance that the store was offered and opportunity to resolve then declined to make their mistake correct. My 2015 Tahoe with transmission issues needed transmission work. Benchmark was close to my home and I ???More

Reviewed : 09/03/2024

Comment : Mitch was kind, helpful and patient. We discovered our car had 3 busted spark plugs and a check engine light on when leaving from a family vacation on our way back to NYC. Mitch and team fit us in, in a moments notice and: - unlike 3 other auto repair places scheduled us in and completed all work on the same day. - gave a fair price for the work, which included a lifetime warranty (through autozone) on new coils. He mentioned, call me if these ever need replacing, I just got someone a free battery in Texas from a from years back! Would recommend for last minute repairs in the area. PS. We were able to walk around the area, eat and enjoy drinks while waiting. Would recommend taking back roads when walking into Middletown

Reviewed : 08/18/2024

Comment : I brought my car in for a transmission diagnostic test. They had it for two days never look at it and told me nothing was wrong. I picked my car up and my transmission slipped out of gear the same day and I took it to A1 Auto in Dover they fixed the trouble in two days.

Reviewed : 06/29/2024

Comment : 5

Reviewed : 06/10/2024

Comment : 5

Reviewed : 05/31/2024

Comment : Mitch is incredibly knowledgeable! Highly recommend Benchmark and Mitch for any transmission issues.