Reviewed : 08/28/2025

Comment : I typically have a good experience but today when I went to drop my car for an appointment, they let me know they were too busy. They rescheduled me for two weeks later.

I even confirmed my appointment the day before. The attendant told me as long as I dropped the car before 9am that they would keep my appointment.

Reviewed : 07/30/2025

Comment : They have been honest and fair.

Reviewed : 07/22/2025

Comment :

Reviewed : 07/09/2025

Comment : Came in because my car had a slight wobble in one wheel and the brakes squeaked. The first day they had my car, they decided the braking hardware components needed replaced because they weren't lubricated properly, but the pads were ok. They said the wobble "wasn't observed," (cool, very helpful). They called at the very end of the day to say they diagnosed this, but couldn't get it done today. The second time I took it back, they replaced the parts and said there was a slight squeak that remained. When I asked them to explain why they replaced the parts they did, they gave a condescending runaround about how they have 40 years of experience etc., only to eventually say that there was a chance (100% chance, it turns out) that I would need new pads and rotors. Within 5 minutes of driving off the lot my brakes were squeaking just as bad as before and the wobble was still there. Two days in the shop and a couple hundred dollars later for no improvement whatsoever. They either intended to provide a phony service or they failed to make the correct diagnosis/repair.

Reviewed : 06/02/2025

Comment : I had such a pleasant experience with them, they were honest and got the work done super fast, in my opinion. I went to turn my car on last week and it was making a squealing noise under the hood. I’m not from Pittsburgh, I moved here years ago and this was my first car since moving here so I was unfamiliar with where to go. The reviews were good so I gave them a call. They told me to drop the car off the next morning, but couldn’t promise it would be fixed that day. I needed two belts replaced and an oil change, It was finished by 3 pm that same day. They were honest, straightforward and the men I dealt with were very friendly, patient people. The guy even took the time and went over with me how to add oil in my car between oil changes. They were upfront about costs, and I feel they were very fair with pricing. I’ll definitely go back to them.

Reviewed : 05/22/2025

Comment : I cannot say enough good things about Baum Automotive—but I'll try. They bring a combination of integrity and expertise that is so hard to find.

My vehicle had two potentially serious problems—one especially that would have become much bigger if they hadn't done a careful inspection during an oil change. It’s an issue that’s common with the make and model of my car, one that creeps up, and that online forums confirmed could be a big deal. It was clear that I shouldn't mess around.

I'd taken an older car here, and they'd done a great job. But I'd been out of town, and when I came back and bought a new vehicle, I just assumed that you go with the dealership. I'm so glad to be back with Baum. Keith and his crew were meticulous and thourough and made sure that there were no issues remaining before I picked the car up. It’s hard to convey in a short review the peace of mind that all their careful work gives a person. I think it's rare to find this. It was also a relief that Keith made sure the extended warranty I’d purchased when I bought the car covered its share of the bill.

It's always a good feeling to know where the experts are. I think Baum Automotive is one of the gems in Pittsburgh, and I don’t think it’s too much to say that it's a place that helps make our city a better place to live.

Reviewed : 05/12/2025

Comment : We had a situation in Pittsburgh where a car was found not fit for its imminent return to Texas, and Chuck, Keith and the crew there got us in at short notice, did the necessary work and charged a fair price. We got home safely and we're very thankful.

Reviewed : 05/09/2025

Comment : When I called the gentleman and asked him if he was able to fix the clicking sound, He informed me that there was nothing they've never not been able to figure out When I arrived he charged me a hundred dollars and told me there's nothing wrong and that he couldn't figure it out. These guys don't know what they're doing... His attitude was very rude, go somewhere else..

Reviewed : 04/15/2025

Comment : Had a part replaced and they have warrenty on the repair. The part ended up being defective, so they replaced it again no problem didn't even have to mention the warrenty.

Reviewed : 03/27/2025

Comment : So thankful for this place! Brett and his team did an awesome job diagnosing and correcting issues with our daughter’s Grand Cherokee. As an out of state student, she was unsure about where to get her vehicle fixed without being taken advantage of. Baum Blvd Automotive did the job, documented and photographed the repair process for us (to share with her mechanic back home) and kept us updated. Final cost was reasonable and under the estimate. Brett’s very easy to work with and very personable! Highly recommend!