Reviewed : 04/18/2025

Comment : Scheduled a oil change for 3:00pm vehicle wasn't ready till 6:30. No communication why the delay.

Reviewed : 04/17/2025

Comment : I had a great experience. Everything went well. Lori was great and professional. Thank you.

Reviewed : 04/15/2025

Comment : Never going back here again for anything. Took my car there for a recall on the purge valve. After they had the car for a few days I get a call saying the transmission won't they want to replace the tcm. I never had any issues with the transmission and I drove the car there in working condition. They will not take responsibility for whatever they did that caused this issue. Wish I would have went anywhere else for the recall.

Reviewed : 04/09/2025

Comment : I just recently got my first car at AutoNation Ford in Amherst. After several months of searching at numerous dealerships, the team at AutoNation was incredible. No hassle, upfront, and considerate—they definitely left a good impression!

Reviewed : 04/08/2025

Comment : We recently bought a 2021 Jeep Grand Cherokee Larado at AutoNation Ford Amherst. Matt Drol was really helpful without being pushy. We were impressed with the cleanliness and condition of the car, and pleasantly surprised by the competitive price. We've had the car almost a month now and rather than buyers remorse, we like it more everyday. Thanks Matt, and thanks AutoNation Ford!

Reviewed : 04/03/2025

Comment : Imagine going into a dealership where you have a plan in terms of what you want and how much you want per month (knowing someone else gave you a great deal, so you re just trying to shop and support local). Now imagine the SALES MANAGER talking down to you just to inflate their own feeble-minded tiny life; they talk to you like you re a child and ask questions like Does your phone have a calculator? - all to prove a point that they will likely hate their job for the rest to their miserable little life? Yup. That s the service you ll get here, folks. Best to stay away and find a place that gives you respect.Imagine going into a dealership where you have a plan in terms of what you want and how much you want per month (knowing someone else gave you a great deal, so you re just trying to shop and support local). Now imagine the SALES MANAGER More

Reviewed : 03/29/2025

Comment :

Reviewed : 03/27/2025

Comment : I recently purchased a 2020 Ford Explorer from AutoNation in Amherst, and I had a wonderful experience from start to finish. The team at AutoNation was incredibly professional and helpful.Darian was knowledgeable and friendly, making the buying process smooth and stress-free, and I'm grateful for the team's professionalism throughout the process.As for the vehicle itself, I couldn't be happier. It provides the safety and space my family needs, and I'm confident that I made the right choice. I would definitely return to AutoNation for my next vehicle purchase, and I can't thank them enough for making this experience a positive one.I recently purchased a 2020 Ford Explorer from AutoNation in Amherst, and I had a wonderful experience from start to finish. The team at AutoNation was incredibly professional and helpful. More

Reviewed : 03/27/2025

Comment : I ve been a customer at this dealership for over 12 years and won t go anywhere else. Shawn is an amazing service advisor and Banana Man made my lease process super easy!! Thanks to everyone!!

Reviewed : 03/25/2025

Comment : We had a great experience working with John Barcia. I would highly recommend him if anyone is looking for a new or used auto. He helped us find a car that fit our needs and had what we wanted as well.This is not our first time buying from Autonation and it won t be our last!We had a great experience working with John Barcia. I would highly recommend him if anyone is looking for a new or used auto. He helped us find a car that fit our needs and had what we wanted as well. More